Troubleshooting
17311
Scan settings error messagesMessage Possible Cause and Required Action
Cannot detect the scan size. Check
whether the original is set, then
select the proper size.
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Exit
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The original is not on the exposure glass, or it
is placed but the scan size cannot be automati-
cally detected.
•If the original is not there, place it on the ex-
posure glass.
•Because the scanner detects the scan si ze
when the ADF is opened and closed, make
sure you open the ADF to an angle of 30 de-
grees or more.
•Small size paper and some paper sizes may
not be detected automatically. For details,
see p.110 “The Original Sizes Available for
Auto Detection” .
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