Panasonic KX-FL541 10.5 Customer Services directory

10. General Information

Customer Services

10.5 Customer Services directory

To obtain service or technical assistance during the warranty period, please

contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST.

To obtain support or service after the warranty has expired, please contact:

1-900-555-PANA (1-900-555-7262) for support on a fee basis.

For hearing or speech impaired TTY users, TTY: 1-866-741-6422

Web Site: www.panasonic.com

(for customers in the USA or Puerto Rico ONLY)

You can purchase parts, accessories or locate your nearest servicenter by

visiting our Web Site.

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter:

Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787) 750-4300 Fax (787) 768-2910

FL541.book Page 74 Wednesday, August 27, 2003 7:07 PM

Contents

Main High Speed Laser Fax and Copier Operating Instructions FL541.PDF Page 1 Wednesday, August 27, 2003 7:07 PM 1-800-HELP-FAX (1-800-435-7329) consumerproducts@panasonic.com www.panasonic.com Page Location of controls Page Safety Instructions 3 Important safety instructions SAVE THESE INSTRUCTIONS INSTALLATION: WARNING: Safety Instructions 4 OTHER INFORMATION: CAUTION: Laser radiation 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation 9. Caller IQ Feature 10.General Information 11.Index 1.1 Included accessories 1.2 Accessory information 1.2.1 Available accessories 1.3 Description of buttons 1.4 Overview 10 1.5 Toner cartridge and drum unit 1 2 3 4 11 6 7 8 9 1.6 Paper tray 1.7 Paper stacker 13 1.8 Document stacker 1.9 Handset cord 1.10 Recording paper 1 14 2 To use A4 size paper 2.1 Selecting the way to use your fax machine ( ) 2.1.1 Connections Connect to LINE. Telephone line cord ( ) 2.2 Case 1: FAX ONLY 2.2.1 Your situation 2.2.3 Connections for Case 1 2.2.2 Telephone wiring image in 2.2.4 How to setup 2.3 Case 2a: Distinctive Ring (1 phone line with 2 or more phone numbers) 2.3.1 Your situation 2.3.2 Telephone wiring image in 2.3.3 Connections for Case 2a 2.3.4 How to setup 2.3.5 How to receive calls If you subscribe for three or more phone numbers in a single telephone line 19 2.4 Case 2b: Distinctive Ring (using with voice mail service) 2.4.1 Your situation 2.4.2 Telephone wiring image in 2.4.3 Connections for Case 2b 2.4.4 How to setup 2.4.5 How to receive calls If you subscribe for three or more phone numbers in a single telephone line 21 2.5 Case 3: EXT. TAM (External Telephone Answering Machine) 2.5.1 Your situation 2.5.3 Connections for Case 3 2.5.2 Telephone wiring image in 2.5.4 How to setup 22 Receiving a voice message and fax document in one call If the answering machine is turned OFF With the fax machine 2.6 Case 4: TEL ONLY 2.6.1 Your situation 2.6.3 Connections for Case 4 2.6.2 Telephone wiring image in 2.6.4 How to setup Page 2.7 Case 5: FAX with PC MODEM (one phone number) 2.7.1 Your situation 2.7.2 Telephone wiring image in 2.7.3 Connections for Case 5 26 2.7.4 How to setup {SET}{A}{B} 1 2 2.7.5 How to receive calls 2.8 Help function {SET}{A}{B} 1 2 2.9 Adjusting volume 2.9.1 Ringer volume 2.10 Date and time 2 4 5 7 2.11 Your logo {<}{>}{A}{B} To select characters with the dial keypad 2 4 2.12 Your fax number 2 4 6 To delete a number 3.1 Storing names and telephone numbers into one-touch dial {DIRECTORY PROGRAM} {STOP} 7 2 3.3 Editing a stored entry 2 4 5 7 3.6 Caller ID service 3.6.1 How Caller ID is displayed To confirm caller information using the Caller ID list 3.7 Viewing and calling back using caller 2 3.8 Printing the Caller ID list 1 2 3.9 Erasing caller 3.9.1 Erasing all caller information Page 36 4.1 Sending a fax manually {MONITOR} {REDIAL/PAUSE} {RESOLUTION} {QUICK SCAN START} 4.2 Documents you can send 4.3 Sending a fax using one touch dial and navigator directory 1 4 mm 38 4.4 Broadcast transmission 4.4.1 Programming entries into the broadcast memory 2 4 5 4.5 Receiving a fax manually (AUTO ANSWER OFF) 4.5.1 Activating TEL mode 40 To stop receiving Extension telephone 4.6 Receiving a fax automatically (AUTO ANSWER ON) ON 4.6.1 Activating FAX ONLY mode 1 2 4.7.1 Activating the junk fax prohibitor 1 2 3 4.7.2 Programming undesired callers 1 5.1 Distinctive Ring service from your phone company {A}{B} 5 5.2 Using two or more phone numbers in a single telephone line 5.2.1 Activating the Distinctive Ring feature 5.4 Programming the ring pattern assigned for fax 6. Copy 44 6.1 Making a copy {RESOLUTION} 1 2 3 6. Copy 45 46 7.1 Programming {<}{>}{A}{B} 7.1.1 Programming basic features 2 3 7.3 Advanced features Page 49 7.4 Direct commands for programming features 2 3 5 Program code and direct command key Page 8.1 Error messages Reports 8.2 Error messages Display 52 8.3 When a function does not work, check here 8.3.1 Initial settings 8.3.2 General 8.3.3 Fax sending 54 8.3.4 Fax receiving 8.3.5 Copying ABC 8.3.6 Using an answering machine 8.3.7 If a power failure occurs 56 8.4 Replacing the toner cartridge and the drum unit 1 2 3 4 57 5 6 7 8 8.5 Recording paper jam 8.5.1 When the recording paper has jammed in the unit 59 1 2 60 3 8.6 Document jams - sending 1 61 2 3 8.7 Cleaning the inside of the unit 1 2 Page Page 9. Caller IQ Feature 64 9.1 openLCR service for the Caller IQ feature 9.2 To turn the Caller IQ ON / OFF FLASH/LIGHT/OFF 2 3 9.3 Updating the rate table (downloading the rate table) 9.4 Downloading 2 4 9.5 Viewing information 2 10.1 Reference lists and reports 1 2 3 4 10.2 Technical data about this product Paper specifications Note for recording paper: Toner life Drum life 10.3 FCC and Other Information CAUTION: NOTE: Page 10.4 Limited Warranty Panasonic Facsimile Product Limited Warranty FAX categories Parts Labor Laser Facsimile Thermal Transfer Facsimile 6 Months 1 (one) Year 6 Months 1 (one) Year Page 10.5 Customer Services directory 11. Index 75 11.1 Index # A B C 11. Index 76 S T V Page Page Page Free peace of mind, direct from Panasonic NO EXTRA COST P DVANTAGE A