Operations
When a function does not work, check here before requesting help!
General
I cannot make and receive calls.
●The power cord or telephone line cord is not connected. Check the connections (p. 16).
●If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.
I cannot make calls.
●The dialling mode setting is wrong. Change the setting of feature #13 (p. 63) (Australian users only).
The unit does not work.
●Disconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.
The unit does not ring.
●The ringer volume is set to off. Adjust it (p. 21).
●The TAD ring setting of feature #06 is set to “RINGER OFF”. Change to another ring setting (p. 62)
The unit displays the following though the paper is inserted.
CHECK PAPER
●The paper is inserted halfway. Insert it correctly (p. 15) and press wto clear the message.
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The other party complains they only hear a fax tone and cannot talk.
●FAX ONLY mode is set. Tell the other party the number is only used for faxes.
●Change the receiving mode:
–
–
●If you use a distinctive ring service, turn AUTO ANSWER off so that the fax machine is in TEL mode.
●If you use a distinctive ring service, make sure you have set the same ring pattern assigned by the telephone company
(p. 46).
The RSbutton does not function properly.
●If this button is pressed during dialling, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialled will be redialled.
The receiving mode does not function properly.
●A Distinctive Ring pattern of feature #31 is set (p. 46).
●TEL/FAX mode is set (p. 40, 41).
During programming, I cannot enter the code, ID number or password
●All or part of the numbers are the same. Change the number: feature #11 (p. 63), #41 (p. 66), #51 and #52 (p. 68).
The ink film runs out quickly.
●The HELP printing function, copy function, and reports also use ink film.
The unit beeps.
●Recording paper or ink film has run out. Press {to stop the beeps and install paper/ink film.
The speakerphone is not working (KX-FP155 only).
●Use the speakerphone in a quiet room.
●If you have difficulty hearing the other party, adjust the volume using +or
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