Operations

Receiving mode

I cannot select the desired receiving mode.

If you want to set TAD/FAX (KX-FP155 only), FAX ONLY or TEL/FAX mode:

select the desired mode using feature #77 (p. 71), and

press PQto turn ON the arrow (▼) located on the right of the display.

Display:

 

 

ON

If you want to set TEL mode:

press PQto turn OFF the arrow (▼) located on the right of the display.

ON

The other party complains that they cannot send a document.

The unit is not in AUTO ANSWER mode. Press PQto turn ON the arrow (▼) located on the right of the display.

Copying

The unit does not make a copy.

You cannot make a copy during programming. Make the copy after programming or stop programming.

A black line, a white line or a dirty pattern appears on the copied document.

The glass or rollers are dirty. Clean them (p. 81).

The copied image is distorted.

The thermal head is dirty. Clean it (p. 81). (continued)

The printing quality is poor.

Original Copy

A B C

Some paper has instructions recommending which side to print on. Try turning the paper over.

You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.

Using an answering machine (KX-FP151 only)

I cannot receive documents automatically.

Your greeting message on the answering machine is too long. Shorten the message (up to 10 seconds).

The answering machine rings too many times. Set to 1 or 2 rings.

I cannot receive voice messages.

Check if the answering machine is turned on and connected to the fax machine properly (p. 42).

Set the number of rings on the answering machine to 1 or 2.

I pressed the remote access code to access the answering machine remotely, but the line was disconnected.

The code may include “#” which is used for certain features provided by telephone companies. Change the code on the answering machine to another number which does not include “#”.

Callers complain that they cannot send a document.

Your answering machine has run out of recording tape. Rewind the tape to record messages.

You set the answering machine to only give a greeting message.

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Panasonic KX-FP155AL, KX-FP151AL manual Receiving mode, Copying, Using an answering machine KX-FP151 only