Troubleshooting

Issue

Possible Cause & Solution

 

 

 

I cannot call entries in the

You are trying to make a TEL line call, but the unit is not set to

phonebook.

make TEL calls.

 

Make sure the "Line Selection" setting is set to "IP +

 

TEL".

 

 

 

 

You are trying to make an IP line call, but the "Operation

 

Mode" setting is not correct.

 

Change the setting to "Peer to Peer" if you want to make

 

or receive peer to peer IP calls (i.e., calls made by

 

specifying the called party's IP address).

 

Change the setting to "IP-PBX" if you want to make or

 

receive intercom and outside calls as a SIP extension of the

 

connected PBX.

 

 

 

The unit returns to standby

1 minute has passed since you pressed a button.

mode while adding or

If you pause for over 1 minute while adding or editing

editing phonebook entries.

phonebook entries, the unit returns to standby mode.

 

 

 

Reference

page 23

page 25

Programming

Issue

The unit returns to standby mode while programming the unit.

I cannot program the unit.

Possible Cause & Solution

1 minute has passed since you pressed a button.

If you pause for over 1 minute while programming the unit, the unit returns to standby mode.

You are on a call.

Program the unit once you have finished the call.

Reference

 

 

A call is being received.

 

 

The unit exits programming mode automatically when a call

 

 

is received. Program the unit again once you have finished

 

 

the call.

 

 

 

After I changed the settings,

The unit must be restarted before the new setting becomes

the changes do not take

effective.

effect.

Restart the unit.

 

 

 

page 43

Display Messages

Message

Busy

Reject Call

Possible Cause & Solution

The called party is busy (displayed for IP calls only).

Try again later.

The called party rejected your call (displayed for IP calls only).

Try again later.

Reference

64

Operating Instructions

Document Version 2008/10

Page 64
Image 64
Panasonic KX-NT700 operating instructions Programming, Display Messages, Issue Possible Cause & Solution