Panasonic KX-NT700 operating instructions Cannot make TEL calls

Troubleshooting

Issue

I cannot make TEL calls.

Possible Cause & Solution

•The TEL line is not selected.

→Before dialing, confirm that "TEL" is shown in the upper-right corner of the display. Press the center function button ([F2]) to change the line if necessary.

•The unit is not set to make TEL calls.

→Make sure the "Line Selection" setting is set to "IP + TEL".

Reference

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•The dial mode setting is incorrect.

→Make sure that the dial mode matches the type of telephone service you have (i.e., tone or pulse).

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I cannot receive IP calls.

I cannot receive TEL calls.

I cannot use the unit for PS or PC calls.

•The "Operation Mode" setting is not correct.

→Change the setting to "Peer to Peer" if you want to make or receive peer to peer IP calls (i.e., calls made by specifying the called party's IP address).

→Change the setting to "IP-PBX" if you want to make or receive intercom and outside calls as a SIP extension of the connected PBX.

•The unit is not set to receive TEL calls.

→Make sure the "Line Selection" setting is set to "IP + TEL".

•The Portable Station (PS) or computer is not connected correctly.

→Confirm you are using the correct cable to connect to the device, and that the cable is connected properly.

•The PS or PC line is not selected.

→Confirm that "PS" or "PC" is shown in the upper-right corner of the display. Press the center function button ([F2]) to change the line if necessary.

→Make sure the "Line Selection" setting is set to "IP + PS" (for PS calls) or "IP + PC" (for PC calls).

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•The PS or computer is not able to make or receive calls.

→Disconnect the audio cable from the device and confirm that the device is able to make or receive calls. If the device cannot make calls, you cannot use the unit for PS or PC calls. Refer to the operating instructions for the device.

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Operating Instructions Document Version 2008/10