Troubleshooting

Issue

I cannot redial by pressing [REDIAL/PAUSE].

Possible Cause & Solution

The number you are trying to redial is too long.

If the dialed number contains too many digits (more than 32 digits for IP calls with IP-PBX connection, more than 128 digits for TEL calls), it cannot be redialed correctly.

You pressed [REDIAL/PAUSE] after you began dialing.

If you press [REDIAL/PAUSE] after you begin dialing a phone number, the button functions as the pause button. To redial the last number dialed, press [] then [REDIAL/

PAUSE]. To redial one of the last 10 phone numbers dialed, press [REDIAL/PAUSE], press [] or [] to select the desired phone number, then press [].

Reference

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You are trying to redial a TEL line call, but the unit is not set to make TEL calls.

Make sure the "Line Selection" setting is set to "IP + TEL".

The "Operation Mode" setting is not the same as when the original call was made. (For example, you are trying to redial an IP call made in IP-PBX mode, but the unit is now in peer to peer mode.)

Change the setting.

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I cannot make long distance calls.

Your telephone service does not allow you to make long distance calls.

Make sure that you have subscribed to your telephone company's long distance service.

If the unit is connected to a PBX, your extension may not be configured to make long distance phone calls.

Contact the PBX administrator.

The unit does not ring when

The ringer is turned off.

a call is received.

 

Press [ ] while a call is being received, or change the

 

 

 

ringer volume setting.

 

 

 

 

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Sound Quality

Issue

The other party cannot hear my voice.

Possible Cause & Solution

The unit is muted.

If "Mute" is displayed, press [] to turn off the mute feature.

Objects are obstructing the microphone.

Do not obstruct the unit or an External Wired MIC during calls. Keep your hands, as well as common objects such as folders, cups, and coffee pots away from the unit and the External Wired MIC during calls.

Reference

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Document Version 2008/10

Operating Instructions

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Panasonic KX-NT700 operating instructions Sound Quality