User Manual 13
1.8 Call Center ..................................................... ....................................................... ..85
1.8.1 Log-in/Log-out, Wrap-up..........................................................................................85
1.8.2 Incoming Call Distribution Group Monitor................................................................87
1.8.3 Manual Queue Redirection......................................................................................89
1.9 User-supplied Equipment......................................................................................91
1.9.1 Doorphone/Door Opener.........................................................................................91
1.9.2 Host PBX..................................................................................................................92
1.9.3 Voice Processing System................................................ .........................................93
1.10 Walking Extension .................................................................................................99
1.10.1 Walking Extension.......................... ....................................................... ...................99
1.11 Display Proprietary Telephone ...........................................................................100
1.11.1 Call Log............... ....................................................... ............................................100
1.11.2 Directories.. ............................................... .............................................. ...............104
1.11.3 System Feature Access ............................................. ............................................107
2 Manager Operation.................................................. ....................109
2.1 Control Features..................................................................................................110
2.1.1 Extension Control................................. ....................................................... ...........110
2.1.2 Time Service Mode Control ............................................ .......................................110
2.1.3 Dial Tone Transfer..................................................................................................111
2.1.4 External Background Music (BGM)............. ....................................................... ....112
2.1.5 Outgoing Messages (OGM).... ......................................................... ......................112
3 Customizing Your Phone & System........................................... 115
3.1 Personal Programming........................................................................................116
3.1.1 Personal Programming.................................................... .......................................116
3.1.2 Settings on the Programming Mode....................... ................................................117
3.1.3 Customizing the Buttons..... ..................................................... ..............................126
3.2 Manager Programming .......................................................... ..............................131
3.2.1 Programming Information....................................... ................................................131
3.2.2 Manager Programming..........................................................................................132
3.3 System Programming ....................................................... ...................................133
3.3.1 Programming Information....................................... ................................................133
3.3.2 System Programming........................................... ..................................................135
4 Appendix................................... ........................................... ........139
4.1 Troubleshooting...................................................................................................140
4.1.1 Troubleshooting......................................................................................................140
4.2 Feature Number Table.........................................................................................143
4.2.1 Feature Number Table......................................................................... ...................143
4.3 Tone.................................... .............................................. .....................................150
4.3.1 Tone...................................... ................................................ .................................150
Index................. .................................... .................................... .......... 155