4.1 Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

 

Remedy

 

 

 

 

 

 

 

 

My proprietary telephone does not have

Some models do not have the feature button.

 

a feature button.

 

 

Change a flexible button to the desired

 

 

 

 

 

 

 

 

 

button. (

3.1.3 Customizing the Buttons)

 

 

 

 

Enter the specified feature number instead

 

 

 

 

 

 

 

 

 

 

of the feature button. (

1.1.1 Before

 

 

Operating the Telephones)

 

 

 

 

 

 

 

 

 

 

A reorder tone is audible or "Restricted"

The telephone is locked.

 

 

 

is displayed.

 

 

Unlock your telephone. (

1.5.3

 

 

 

 

 

 

 

 

 

Extension Lock, 2.1.1 Extension Control)

Toll restriction is activated.

Consult your manager or dealer.

An account code is required. ( 1.2.6 Calling without Restrictions, Account Code Entry in 1.2.1 Basic Calling)

I cannot make an outside call using the

A line access number was not stored.

One-touch Dialing button or speed

 

 

 

A line access number is required for outside

 

 

 

dialing.

 

 

 

 

calls. (

1.2.1 Basic Calling, 3.1.3

 

 

 

 

Customizing the Buttons)

 

 

 

 

 

 

 

 

 

I cannot remember the feature numbers.

 

 

Ask your dealer to change the feature

 

 

 

 

 

 

 

numbers for easier use.

 

 

 

 

 

 

 

While talking to an outside party, the line

The time limit has run out. (

1.4.1 Call

is disconnected.

 

Transfer, 1.4.5 Multiple Party Conversation)

 

 

 

 

Consult your dealer to extend the time, if

 

 

 

 

 

 

 

 

 

 

necessary.

 

 

 

 

 

 

 

Redialing does not function.

The stored number was more than 32 digits

 

 

or an extension number. (

1.2.3 Redial)

 

 

 

 

The personal computer and fax machine

An indication tone may have interrupted

communication failed.

 

communication. (

1.7.8 Data Line

 

 

Security)

 

 

 

 

 

 

 

I cannot send a call waiting tone to the

The other party has not set the Call Waiting

dialed extension.

 

feature.

 

 

 

 

 

(

Call Waiting, 1.4.4 Call Waiting, 1.7.3 Call

 

 

Waiting/Off-hook Call Announcement (OHCA)/

 

 

Whisper OHCA)

 

 

The other party has set Data Line Security.

( 1.7.8 Data Line Security)

I forgot the password.

• Ask the manager to assist you.

 

(

2.1.1 Extension Control)

 

 

 

 

The background music started suddenly.

 

Turn off the music.

 

 

 

 

(

1.7.7 Background Music (BGM), 2.1.4

 

External Background Music (BGM))

User Manual

141

Page 141
Image 141
Panasonic KX-TDA50 user manual Toll restriction is activated, Dialing, Cannot remember the feature numbers, Is disconnected