Call Waiting, Message Waiting | Panasonic KX-TDA50 guide

1.2 Making Calls

Call Waiting

You can inform the called party that your call is waiting.

This feature is also known as Busy Station Signaling (BSS).

PT/SLT/PS

While hearing a busy tone

1

Enter 1.

• Depending on the other party’s telephone, the "Off-hook Call Announcement (OHCA)" and the "Whisper OHCA" features can be used. You can talk to the other party through the speaker and the microphone (OHCA) or you only send a call announcement through the handset (Whisper OHCA), if they are having another conversation using the handset.

Refer to "1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA".

Message Waiting

For a caller

When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back.

For a called extension

As a message receiver, the Message button light or Message/Ringer Lamp lets you know that a call has been received. If you receive notification, you can call back the caller by a simple operation.

For a caller

To leave a message waiting indication

PT/SLT/PS

When the called extension is busy or does not answer

MESSAGE

OR

4	C.Tone
4
Press MESSAGE	On-hook.
or enter 4.

34

User Manual

Image 34

Panasonic KX-TDA50 user manual Call Waiting, Message Waiting, For a caller To leave a message waiting indication

Contents

Hybrid IP-PBX Model No. KX-TDA50 Wireless System This Manual Important Information Important Safety Instructions Savethese Instructions When you ship the product Product service For your future reference Incidence of Harm to the Telephone Lines Notification to the Telephone CompanyRinger Equivalence Number REN Trouble with this equipment Combined Use with Alarm Equipment For Cell Station Table of Contents Personal Programming 116 Display Proprietary Telephone 100110 131Page Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used? Display Using a Navigator Key/Jog Dial/Volume KeyTone Examples Icon Descriptions When You Use a Panasonic Proprietary Telephone Fixed Buttons Buttons Feature Programmable Feature PFCustomized Buttons Buttons Feature Buttons Feature How to Follow the Steps Calling Another Extension This diagram shows you a connection example Connection Example Calling Another Extension Making CallsBasic Calling Intercom Call Calling an Outside Party Automatic Line AccessCO Line Group Access To select the specified CO line TIE Line Access To call Easy Dialing Account Code Entry Personal Speed Dialing One-touch DialingTo store a phone number Hot Line System Speed DialingTo dial To set/cancel Quick Dialing Last Number Redial When the Dialed Line is Busy or There is No AnswerRedial Automatic Callback Busy To answer the callback ringing from an idle extension Automatic Callback Busy CancelTo set for both extension and CO line To answer the callback ringing from an idle CO line Message Waiting Call WaitingFor a caller To leave a message waiting indication To call back To leave/cancel a message waiting indicationTo clear message waiting indications left on your extension Executive Busy Override To join For the joined extension To talk to each party alternately Call MonitorDND Override To monitor Calling without Restrictions Remote COS AccessAlternate Calling-Ring/Voice To change the method To call Verified Code Entry PIN Personal Identification Number Calling through Disa Direct Inward System Access DisaTo call an extension To call an outside party To retry Remote Setting From another extension Through Disa Hands-free Answerback Receiving CallsAnswering Calls Off Idle Call Pickup Call PickupOn Set Call Pickup Deny Trunk Answer From Any Station TafasANSWER/RELEASE Button Through an external speaker To transfer a call To answerTo talk to a waiting caller To end a conversation Transferring to an Extension on the PBX During a ConversationCall Transfer To transfer Transferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch Transfer Call Hold Call HoldCall Hold Call Hold Retrieve Hold Mode Change PT onlyFlashing green slowly Your held call Call Park To set Call Splitting Call Park Retrieve To leave the conversation and then let the two parties talk Call Waiting Answering Call Waiting in the PBX To hold the current call and then talk to the new party To hold the second call and then talk to the original party Answering Call Waiting from the Telephone Company Multiple Party ConversationTo return to the original party, repeat the operation Conference To add four or more parties to a conference To talk alternately on three-party conversation To leave a conference Unattended ConferenceTo return while others are talking Leaving 3 Parties Conference To complete a conversation Mute Privacy Release Off-hook Monitor Flashing red Mute Headset Operation To talk using the headsetTo use the handset during a conversation using the headset Hands-free operation Press red Headset Call Forwarding Absence SettingsCall Forwarding FWD To set from another extension Your Extension no.C.Tone Enter your extension number Flashing red slowly FWD mode To set the timer for No Answer and Busy/No AnswerTime Absent Message When in the FWD/DND Cycle Switch ModeWhen in the FWD/DND Setting Mode Message no Message Example To cancel Extension Lock To lock To unlock Group Paging PagingPaging Paging and then Transferring a Call Answering/Denying a Paging Announcement Paging Deny Timed Reminder Extension SettingsTo stop or answer the ringback Do Not Disturb DND To confirm Call Waiting/Off-hook Call Announcement OHCA/ Whisper Ohca Flashing red slowly FWD mode Red on DND modeCall Waiting Tone Connected Line Identification Restriction Colr To set/cancel for intercom callsTo set/cancel for outside calls To show/prevent Calling Line Identification Restriction Clir Executive Busy Override Deny Background Music BGM Time ServiceTo select and set/cancel Data Line Security Flashing Red Holiday mode Green on Lunch mode Flashing Green Break modeParalleled Telephone Wireless XDP Parallel Mode Extension Feature Clear BGM Log-in/Log-out, Wrap-up Call CenterTo set Log-in/Log-out To enter/leave the Not Ready mode PT/PS Flashing red Wrap-up mode Incoming Call Distribution Group Monitor Queuing Monitor Monitoring the Status of Waiting CallsTo clear Call Log History Call Log History To change the Log-in /Log-out mode Manual Queue Redirection To forward the waiting call Doorphone/Door Opener User-supplied EquipmentDoorphone Call Door Open External Feature Access EFAHost PBX From a specified extension Voice Processing System Call Forwarding to Voice Mail Voice Mail Integration To transfer a call to a mailbox To forward your calls to your mailboxTo listen to messages Before operating To cancel Live Call ScreeningLive Call Screening LCS To set Live Call Screening Operation Flowchart Flashing green slowly Monitoring To record into your mailbox Two-way RecordTo record into another mailbox Two-way Transfer Customizing Your Phone Walking Extension Walking Extension Incoming Call Log Display Proprietary TelephoneCall Log To confirm the log information with the Call Log button To confirm the log information with the Navigator key To clear the log information Customizing Your Phone To call with the Redial button Outgoing Call LogTo store the caller’s information in personal speed dialing Storing Names and Numbers DirectoriesCalling with the Directory To select and call Standard mode Entering Characters Option mode To access Feature Access menu and select the feature System Feature AccessFeatures Refer to Display Proprietary Telephone Section Manager Operation Changing the Settings of Other Extensions Control FeaturesTime Service Mode Control Extension Control Dial Tone Transfer To select the time service switching mode Automatic/ManualRed on Manual Customizing Your Phone Outgoing Messages OGM External Background Music BGMTo start/stop the background music To record To play back To record from an external BGM MOH port To clear the message Section Customizing Your Phone & System Personal Programming Personal ProgrammingExtension PIN Personal Identification Number Settings on the Programming Mode Setting Features Little Dark Programming Selection & Parameter InputEnglish Yes-always on ProgrammingYes-Automatic The first Do not use Speaker. Hands-free mode When multiple calls arriveNo-Disable Longest ringing line Tone Yes ToneNo-Off No-Headset off Programming Selection & Parameter Input OffNo-Allow Yes-On Max digits + To unlock Extension PIN Max digits + To unlockExtension PIN No-Normal Any Flexible CO buttons can be modified To store the names and numbers in personal speed dialing Clearing Features To edit the names and numbers of personal speed dialing Customizing the Buttons To enter the program mode To program To exit Programmable Buttons Programming Input DSS PF Buttons Programming Input To exit at any time, lift the handset To clear the button Manager Programming Programming Information Changing the Settings and Extension Control Manager Programming List System PasswordSystem Programming Programming is shown below. Program number None Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400 System Programming ProcedureTo exit the programming mode at any time, lift the handset Date & Time System Speed Dialing Number To confirm your entry after storing data System Speed Dialing Name Extension Number Extension Name Section Appendix Troubleshooting TroubleshootingTroubleshooting Toll restriction is activated Cannot remember the feature numbersForgot the password Dialing Want to confirm my extension number Problem Remedy Do not want to display a number whichIs stored in memory Display is not shown well Feature Number Table Feature Number Table Feature Number Table Feature Number Table Ohca Colr Feature Number Table Feature While dialing or talking Feature While busy, DND or call tone is heard DefaultFixed Number Tone When going off-hookTone While on-hook Busy Tone Reorder Tone When you make callsRingback Tone When setting the features or programming When talking to an outside partyWhile off-hook Establishing or leaving a conference Tone Index Index Hold Shift Index Copyright PSQX3120ZA KK0104TM0