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Panasonic
KX-TDA50
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User Manual
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Section 2
Manager Operation
This chapter shows the manager how to control the
other extensions or the PBX.
Contents
Main
Feature Highlights
1.8 Call Center (Page 85) 1.9.3 Voice Processing System (Page 93)
Consult your dealer
Appendix (Page 139) Consult your dealer
1.1 Before Operating the Telephones (Page 16)
Page
Important Information
WARNING
IMPORTANT SAFETY INSTRUCTIONS
Page
Attention
For your future reference
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION
1.
2.
3.
4.
7.
1.
2.
For Cell Station
Table of Contents
2 Manager Operation.................................................. ....................109
3 Customizing Your Phone & System........................................... 115
Page
Page
1.1 Before Operating the Telephones
1.1.1 Before Operating the Telephones
What Kind of Telephone Can Be Used?
Portable Station (PS) Registration
Feature Numbers
Tone
Display
Down
Up
RightLeft
Icon Descriptions
When You Use a Panasonic Proprietary Telephone
Fixed Buttons
Customized Buttons
Located on the upper part of the CO button array or on the DSS Console.
Page
Page
How to Follow the Steps
An example of system operation is shown below.
Calling Another Extension
1.1 Before Operating the Telephones
Connection Example
This diagram shows you a connection example.
Router
Hybrid IP-PBX
1.2 Making Calls
1.2.1 Basic Calling
Calling Another Extension
Intercom Call
Operator Call
Calling an Outside Party
Automatic Line Access
CO Line Group Access
To select the specified CO line
PT/SLT/PS
TIE Line Access
PT/SLT/PS
Account Code Entry
1.2.2 Easy Dialing
PT/SLT/PS
One-touch Dialing
Personal Speed Dialing
To store a phone number
You can store a phone number into the flexible button for one-touch operation.
To dial
System Speed Dialing
To call using a directory, refer to "1.11.2 Directories".
To store a phone number
You can make calls using speed dialing numbers stored in the PBX.
Hot Line
Quick Dialing
PT/SLT/PS
4 07
1.2.3 Redial
Last Number Redial
1.2.4 When the Dialed Line is Busy or There is No Answer
Automatic Callback Busy
To set (for both extension and CO line)
6
While hearing a callback ringing
outside phone number
outside phone no.
4 6
Call Waiting
Message Waiting
For a caller To leave a message waiting indication
PT/SLT/PS
When the called extension is busy or does not answer
Page
Executive Busy Override
To join
Intercom call
Outside call
PT/SLT/PS
Call Monitor
While hearing the DND tone
5
The preprogrammed extension can call someone who has set the DND feature.
The preprogrammed extension can monitor another extension.
1.2.5 Alternate CallingRing/Voice
To change the method
1.2.6 Calling without Restrictions
Remote COS Access
Ring Ring Hello OR
To call (Walking COS)
To call (Verified Code Entry)
1.2.7 Direct Inward System Access (DISA)
Calling through DISA
To call an extension
Calling through DISA
From Outside Telephone
From Outside Telephone
phone no.
From Outside Telephone
1.2.8 Remote Setting
From another extension
7 4
Through DISA
74
From Outside Telephone
1.3 Receiving Calls
1.3.1 Answering Calls
PT/SLT/PS
1.3.2 Hands-free Answerback
1.3.3 Call Pickup
Call Pickup
14
PT/SLT/PS
4 0
1.3.4 Trunk Answer From Any Station (TAFAS)
1
Through an external speaker
1.3.5 ANSWER/RELEASE Button
2 07
PT
While hearing call waiting tone
1.3 Receiving Calls
To transfer an outside call to an extension with a one-touch operation
RELEASE
PT
1.4 During a Conversation
1.4.1 Call Transfer
hookswitch
Recall/
extension number
Transferring to an Outside Party Using the PBX Service
Some extensions may be restricted from performing this feature.
1.4.2 Call Hold
Call Hold
Call Hold
Call Hold Retrieve
At the holding extension (Call Hold Retrieve)
Call Park
Call Park Retrieve
1.4.3 Call Splitting
PT/SLT/PS
To alternate between the parties leaving one party on hold temporarily
To leave the conversation and then let the two parties talk
1.4.4 Call Waiting
Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company
1. To disconnect the current call and then talk to the new party
Answering Call Waiting in the PBX
2. To hold the current call and then talk to the new party
CO
Recall/hookswitch
HOLD
2.1 To disconnect the second call and then talk to the original party
2.2 To hold the second call and then talk to the original party
Recall/hookswitch
CO
HOLD
Answering Call Waiting from the Telephone Company
1.4.5 Multiple Party Conversation
6 0
Privacy Release
Conference
You can add one or more parties to your conversation.
To add four or more parties to a conference
To talk alternately on three-party conversation
Unattended Conference
To leave a conference
To return while others are talking
During 3- to 7-party conference
To complete a conversation
Leaving 3 Parties Conference
During 3-party conference
To leave a conference
To complete a conversation
1.4.6 Mute
Privacy Release
You can let a third party join your current outside call.
Only an S-CO button can be used for this operation.
1.4.7 Off-hook Monitor
During a conversation using the handset
1.4.8 Headset Operation
To talk using the headset
To use the handset during a conversation using the headset
To talk in hands-free mode during a conversation using the headset
1.5 Absence Settings
1.5.1 Call Forwarding
Call Forwarding (FWD)
1.5 Absence Settings
To set from another extension
1.5 Absence Settings
To set the timer for "No Answer" and "Busy/No Answer"
time
Call Forwarding (FWD) for your Incoming Call Distribution Group
1 3 7
1 7
ICD Group: Incoming Call Distribution Group
1.5.2 Absent Message
(1)
(2)
a)
b)
1.5.3 Extension Lock
A message assigned for each extension. (Personal Absent Message)
7 5 0
#
7 5 0
PT/SLT/PS
177
1.6 Paging
1.6 Paging
1.6.1 Paging
If the group which you paged is already being used for paging, you hear a busy tone.
Paging and then Transferring a Call
Group Paging Paging and then Transferring a Call
1.6.2 Answering/Denying a Paging Announcement
To answer
Paging Deny
34
7 2 1
1.7 Extension Settings
1.7.1 Timed Reminder
To stop or answer the ringback
6 07
12 H: 24 H:
1.7.2 Do Not Disturb (DND)
You may set this feature when you are in a meeting or busy.
1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/ Whisper OHCA
(1)
(2)
a)
b)
1.7.4 Connected Line Identification Restriction (COLR)
3 17
3 27
1.7.5 Calling Line Identification Restriction (CLIR)
To show/prevent
1.7.6 Executive Busy Override Deny
3 37
1.7.7 Background Music (BGM)
To select and set/cancel
1.7.9 Time Service
1.7.8 Data Line Security
5 17
1.7.10 Paralleled Telephone
PT
DPT
3 9
1.7.11 Wireless XDP Parallel Mode
1.7.12 Extension Feature Clear
PS
PS
4 8 1
9 07
1.8 Call Center
1.8.1 Log-in/Log-out, Wrap-up
To set Log-in/Log-out
3 67
1.8 Call Center
To enter/leave the Not Ready mode
To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready mode)
PT/SLT/PS
PT/PS
1.8.2 Incoming Call Distribution Group Monitor
Initial Display
Monitoring the Status of Waiting Calls
To clear Call Log History
CLEAR
3 97
LOG
1.8.3 Manual Queue Redirection
After viewing the status of waiting calls
To forward the waiting call
1.9 User-supplied Equipment
1.9.1 Doorphone/Door Opener
31
doorphone no.
If no one answers a doorphone call within a specified time period, the ca ll is canceled.
1.9.2 Host PBX
External Feature Access (EFA)
External Feature Access (EFA)
5 5
doorphone no.
1.9.3 Voice Processing System
Call Forwarding to Voice Mail (Voice Mail Integration)
PT/PS SLT
6 0
While hearing a tone While hearing a tone
#
To transfer a call to a mailbox
To listen to messages
*Indication tone after off-hook You can access a voice mail with one-touch.
Live Call Screening (LCS)
Before operating
To cancel Live Call Screening
To set Live Call Screening
PT/PS
Hands-free Mode Private Mode
Monitoring
Stop monitoring
Answering the call
Stop monitoring
Two-w ay Reco rd
To record into your mailbox
To record into another mailbox with one-touch (One-touch Two-way Transfer)
To record into another mailbox (Two-way Transfer)
Page
1.10 Walking Extension
1.10.1 Walking Extension
2 77
1.11 Display Proprietary Telephone
1.11.1 Call Log
To confirm the log information with the Call Log button
Incoming Call Log
3-line display PT except KX-T7735/ KX-T7633/KX-T7630
T7600
While confirming the log information
Page
Outgoing Call Log
To call with the REDIAL button
When the desired party is displayed
To store the callers information in personal speed dialing
T7600
1.11.2 Directories
Personal Speed Dialing Directory, System Speed Dialing Directory and Extension Number Directory
To store a Personal Speed Dialing Directory item
Calling with the Directory
To select and call
Entering Characters
Page
1.11.3 System Feature Access
To access "Feature Access" menu and select the feature
T7600
Page
Page
2.1 Control Features
2.1.1 Extension Control
To change the time mode (Day/Night/Lunch/Break)
Changing the Settings of Other Extensions
Remote Extension Lock
2.1.3 Dial Tone Transfer
8 07
2.1.4 External Background Music (BGM)
During a conversation with an extension
To start/stop the background music
2.1.5 Outgoing Messages (OGM)
1.
3 6
63
2.1 Control Features
To record from an external BGM (MOH) port
To clear the message
3 1
3 6
63
Page
3.1 Personal Programming
3.1.1 Personal Programming
Extension PIN (Personal Identification Number)
1. 2.
3. 4. 5.
3.1.2 Settings on the Programming Mode
Setting Features
7 9 9
Page
Page
Page
Page
/
Page
To store the names and numbers in personal speed dialing
*
* To enter characters, refer to "Entering Characters".
To edit the names and numbers of personal speed dialing
CLEAR
Clearing Features
3.1.3 Customizing the Buttons
Page
Page
49
[ 123 4567 ]
1234
#
9
To clear the button
PAUSE
PF
DSS
2
3.2 Manager Programming
3.2.1 Programming Information
3.2.2 Manager Programming
Changing the Settings and Extension Control
3.3 System Programming
3.3.1 Programming Information
Icon Descriptions
Procedure
1.
2.
3.
3.3.2 System Programming
Date & Time [000]
System Speed Dialing Number [001]
You can store the phone numbers of frequently dialed numbers.
0 0 0
0 0 1
System Speed Dialing Name [002 ]
Phone number
Account code delimiter
Account code
Account code feature no.
Extension Number [003]
You can assign an extension number to each extension.
Extension Name [004]
Page
4.1 Troubleshooting
4.1.1 Troubleshooting
Troubleshooting
Page
Page
4.2 Feature Number Table
4.2.1 Feature Number Table
Page
Page
Page
Page
Page
Page
4.3 Tone
4.3.1 Tone
When going off-hook
While on-hook
When you make calls
Tone 2
Tone 3
Tone 4
Busy Tone Reorder Tone
While off-hook
When talking to an outside party When setting the features or programming
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