Troubleshooting

If the handset display shows error messages, see “If the Following Appears on Your Display...” (p. 72–73) for the Cause & Remedy.

Telephone System

Problem

Cause & Remedy

No link to base. Move closer to base, try again.” is displayed and an alarm tone sounds.

You are too far from the base unit. Walk closer to the base unit.

Confirm the base unit’s AC adaptor is plugged in.

Raise the base unit antenna.

If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (p. 56).

Static, sound cuts in/out, fades. Interference from other electrical units.

Move the handset and base unit away from other electrical appliances (p. 3).

Walk closer to the base unit.

Raise the base unit antenna.

The handset and/or base unit

• The ringer volume is turned off. Set to high,

does not ring.

medium or, low (p. 17, 18).

The handset display is blank.

• If the only handset display is blank, fully

 

charge the battery (p. 10).

 

 

You cannot program any

• Programming is not possible while the

function items.

handset and/or base unit is being used.

 

• Do not pause for over 60 seconds while

 

programming.

 

• Walk closer to the base unit.

 

• While another user is listening to messages

 

or the Answering System is handling a call,

 

you cannot program. Try again later.

 

• When the Dial Lock is turned on (p. 54), you

 

cannot store the phone number in the phone

 

book.

While programming or searching, the handset starts to ring and the program/search stops.

A call is coming in. To answer the call, press [C], [s] or [SP-PHONE]. Start again from the beginning after hanging up.

74

Page 74
Image 74
Panasonic KX-TG2361JX operating instructions Troubleshooting, Telephone System, Problem Cause & Remedy