Panasonic KX-TG2386 operating instructions Troubleshooting

Troubleshooting

Problem Cause & Remedy

You cannot make an intercom/ outside call.

•Your handset is in remote operation mode (p. 64). Exit by pressing [OFF].

•The handset you called is too far from the base unit.

•If the handset or base unit is in use, you may not be able to make a call. Try again later.

•If you are entering a phone number, or the handset enters the Caller List, phone book, redial list or one-touch dialer while the Talking Keypad or Announcement is turned on, you will not be able to make an outside call. To make an outside call, return to the standby mode.

You cannot redial.	• If the last number dialed was more than
	48 digits long, the number will not be redialed
	correctly.
You cannot make long	• Please make sure you have long distance
distance calls.	service.
The handset does not display	• You need to subscribe to Caller ID.
the caller’s name and/or	• Other telephone equipment may be
phone number.	interfering with your phone. Disconnect it and
	try again.
	• Other electrical appliances connected to the
	same outlet may be interfering with Caller ID.
	• Telephone line noise may be affecting Caller ID.
	• The caller requested not to send his/her
	Caller ID information (p. 35).
	• If a call is being transferred to you, the Caller
	ID information will not be displayed.
	• If a (separate) Caller ID box is connected
	between the unit and the telephone wall jack,
	disconnect the Caller ID box or plug the unit
	directly into the wall jack.
	• If the unit is connected to a telephone line
	with DSL service, the unit may not display
	caller’s name and/or phone number properly.
	We recommend connecting a noise filter
	(contact your DSL service provider) to the
	telephone line between the base unit and the
	telephone line jack.

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