Panasonic KX-TG2386 operating instructions Troubleshooting

	Troubleshooting
Problem	Cause & Remedy
The handset and/or base unit	• The handset and/or base unit ringer volumes
does not announce the	are turned off. Set to high, medium, or low
displayed caller’s name.	(p. 17, 18).
	• The Talking Caller ID feature is turned off.
	Turn it on (p. 36, 37).

The handset and/or base unit does not announce the displayed caller’s name properly.

•Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States.

•The handset and/or base unit will announce each letter of abbreviations, such as “Co.” and “Inc.”.

•Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be announced correctly.

The handset cannot	• The Caller ID number auto edit feature is
automatically edit the Caller	turned off. Turn it on (p. 41) and try again.
List/incoming phone numbers.	• You need to press [C] or [s] after editing
	the number.
The handset display exits the	• Do not pause for over 60 seconds while
Caller List or phone book.	searching.
The Ringer/Message Alert	• The Message Alert is turned on and new
indicator flashes slowly when	messages have been recorded. Turn the
the handset is not ringing and	Message Alert off (p. 28) or listen to the new
in use.	messages (p. 63, 64, 67).
You cannot have a	• Make sure the optional headset is connected
conversation using the	properly (p. 73).
headset.	• If “SP-phone” is displayed on the handset,
	press [C] to switch to the headset.
The handset does not	• Name Announcement is turned off. Turn it on
announce the name and	(p. 22).
phone number in the caller
list, phone book, redial list or
one-touch dialer.

Useful

When Talking Keypad is turned on, the phone number you dialed is not announced correctly.

•If you dial a phone number quickly, the handset and base unit may not announce the dialed phone number correctly. For best results, dial each digit one at a time, and wait for the unit to announce each digit before dialing the next digit.

Information

For assistance, please call: 1-800-211-PANA(7262)

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