Panasonic KX-TG2386 Troubleshooting, Telephone System, Problem Cause & Remedy

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 76) for the Cause & Remedy.

Telephone System

Problem Cause & Remedy

“No link to base. Move closer to base, try again.” is displayed and an alarm tone sounds.

•You are too far from the base unit. Walk closer to the base unit.

•Confirm the base unit’s AC adaptor is plugged in.

•Raise the base unit antenna.

•If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (p. 60).

Static, sound cuts in/out, fades. Interference from other electrical units.

•Move the handset and base unit away from other electrical appliances (p. 3).

•Walk closer to the base unit.

•Raise the base unit antenna.

•If the unit is connected to a telephone line with DSL service, you may hear noise from the receiver or speaker during conversations. We recommend connecting a noise filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack.

The handset and/or base unit	• The ringer volume is turned off. Set to high,
does not ring.	medium, or low (p. 17, 18).
The handset display is blank.	• If the handset display is blank, fully charge
	the battery (p. 10).
You cannot program any	• Programming is not possible while the
function items.	handset and/or base unit is being used.
	• Do not pause for over 60 seconds while
	programming.
	• Walk closer to the base unit.
	• While another user is listening to messages
	or the Answering System is handling a call,
	you cannot program. Try again later.
While programming or	• A call is coming in. To answer the call, press
searching, the handset starts	[C], [s] or [SP-PHONE]. Start again from
to ring and the program/	the beginning after hanging up.
search stops.

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

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