Troubleshooting

 

Answering System

 

 

 

 

Problem

Cause & Remedy

 

 

 

 

 

 

The Answering System is on,

• The recording time is set to “Greeting only”.

 

but incoming messages are

Select “1 minute”, “2 minutes” or “3 minutes”

 

not recorded.

(p. 26).

 

 

 

 

• Memory is full. Erase unnecessary messages

 

 

 

 

(p. 66).

 

 

 

 

 

 

 

” flashes and the

• Memory is full. Erase unnecessary messages

 

FULL

 

ANSWER ON indicator

(p. 66).

 

flashes rapidly. No new

 

 

messages are recorded.

 

You cannot operate the Answering System from the base unit or the handset.

If another user is in use, you may not be able to operate the Answering System. Try again later.

If another user is listening to messages or the Answering System is handling a call, you cannot operate the Answering System. Try again later.

When the unit is announcing a list item (name or phone number) or a dialed number, you cannot operate the Answering System. Try again later.

You cannot operate the Answering System from a touch tone phone.

Make sure you entered the correct remote code (p. 68).

The Answering System may not respond if the tones are too short to activate the unit. Press each button firmly.

The Answering System is off. Turn it on (p. 70).

You cannot erase messages.

• While another user is operating the

 

Answering System or a caller is leaving a

 

message, you cannot erase messages.

 

 

When you play back

• The date and time may be set incorrectly. Set

messages or turn on the

the date and time again (p. 14).

Answering System, the

 

handset and base unit

 

announce the wrong day and

 

time.

 

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

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Panasonic KX-TG2386 operating instructions Answering System, Problem Cause & Remedy