Panasonic KX-UT670 Making and Receiving Calls

Issue Possible Cause & Solution

The display goes dark while

registering or editing

information.

•You have not performed any operations for a certain length of time.

→If no operations are performed for a certain length of time, the

screen saver will automatically start.

Nothing happens when I

touch the display.

•A protective film is covering the display.

→Remove any film from the display.

•The display is dirty.

→Clean the display.

I cannot open an e-mail

attachment.

•The file may be an unsupported type, or the data may be corrupt.

→Save the attachment to an SD card, and then try opening it in the

Gallery application. If the attachment still does not open, try

opening it on a computer.

(For details about saving an attachment to an SD card, see

page 76. For details about displaying an image in Gallery, see

page 79.)

•The e-mail account is an IMAP account.

→If the e-mail account’s type is IMAP, attachments larger than 4 MB

cannot be opened. Either use an account that uses POP3, or

register the account again using POP3 as the account type

(Page 77).

The Music application quits

unexpectedly when I try to

open a file.

•The file may be an unsupported type, or the data may be corrupt.

→Try playing back the file stored on the SD card on a computer or

other device.

The Gallery application quits

unexpectedly when I try to

open a file.

•The file may be an unsupported type, or the data may be corrupt.

→Try viewing the file stored on the SD card on a computer or other

device.

The times listed in the

incoming call log or the times

listed on sent e-mails are not

correct.

•The date and time are not set.

→Set the date and time (Page 116).

Making and Receiving Calls

Issue Possible Cause & Solution

I cannot make calls.

•The phone number was entered incorrectly.

→Confirm that you have entered the phone number of the other party

correctly (Page 48).

If the problem is not resolved, contact your administrator or dealer.

I cannot redial by selecting an

entry in a call log.

•The number you are trying to redial is too long.

→If the dialed number is longer than 32 digits, it cannot be redialed

correctly (Page 48).

The unit does not ring when a

call is received.

•The ringer is turned off.

→Press while a call is being received, or change the ringer

volume setting (Page 109).

Document Version 2011-09 Operating Instructions 123

Troubleshooting

Contents

Main Introduction Feature Highlights Network Camera Integration Compatible with Electric Hook Switch (EHS) Headsets Other Information Documentation for This Unit Conventions Used in This Manual Trademarks Copyright Notices For Your Safety Explanation of symbols WARNING WARNING CAUTION CAUTION Data Security Preventing Data Loss Preventing Data Disclosure Preventing Data Disclosure Over the Network Privacy and Right of Publicity Additional Information Important Safety Instructions 1. 2. 3. Compliance with TIA-1083 standard About the touch screen Other Table of Contents Before Operating the Telephone ..........................................................21 The Display and Icons ...........................................................................29 Page Page Unit Overview Included Accessories Optional Accessories Location of Controls Front View Key Sheet FCD EBA IHG Right Side View Left Side View Rear View Before Operating the Telephone Touch Display Operations Basic Telephone Operations Going Off-hook Going On-hook Hands-free Mode Off-hook Monitor Entering Text Using the On-screen Keyboard Selecting a Keyboard Displaying/Hiding the On-screen Keyboard Using the iWnn IME Keyboard Function keys Using the Android Keyboard Page Using a USB Keyboard Emergency Number Registration The Display and Icons The Display Home Screen Status Bar ABCD Notification Screen Page Phone Screen Page Calling Screen Soft Keys Call Log Screen Contacts Screen Flexible Button Screen Network Camera Viewer Lock Screen Page Icons Page Page Page Page Phone Making Calls Confirming a Number Before Dialing (Pre-dialing) Redialing Calling from the Contacts Screen Calling from the Call Log Editing a Phone Number before Calling Deleting Records from the Call Log Calling Using a Flexible Button Set as a One-touch Dialing Button Calling an Emergency Number Receiving Calls Selecting from Multiple Incoming Calls Answering a Call While on a Call (Answering Call Waiting) Disconnecting the Current Call and Answering the Second Call Holding the Current Call and Answering the Second Call Holding a Call Retrieving a Call on Hold Transferring a Call Transferring after the Destination Answers Transferring without Waiting for a Response from the Destination (Blind Transfer) Three-party Conference Call Removing a Party from the Conference Mute Checking Voice Messages Contacts Adding Contacts Adding a New Contact Designating a Default Phone Number or E-mail Address Deleting the Default Designation for a Phone Number or E-mail Address Editing a Contact Deleting a Contact Deleting One Contact Deleting All Contacts Searching for a Contact Changing How Contacts are Displayed Joining/Separating Contacts Joining Contacts Separating a Contact Saving/Loading Contact Information to/from an SD Card Save Format for Contact Data Saving to an SD Card Loading from an SD Card Sending Contact Information as an E-mail Attachment Assigning Ringtones to Specific Contacts Network Camera Registering a Network 1. 2. 3. 4. 5. 6. Selecting a Network Controlling a Network Changing the View Area Zooming In and Out Centering the View on a Tap Calling a Phone Number Associated with a Switching Automatically among Multiple Cameras Setting the Switching Interval Using Network Camera Presets Adding a Preset to Your Favorites Deleting from Your Favorites Configuring Display Properties Adjusting the Brightness of the Picture Automatic Mode Auto Pan Preset Sequence Automatic Tracking Canceling Automatic Mode Built-in Applications Starting an Application Alarm Clock Setting an Alarm Deleting an Alarm Activating and Canceling Snooze Activating Snooze Canceling Snooze Using Alarm Clocks Menu Browser Displaying a Web Page in Browser Using Bookmarks Adding a Bookmark Displaying a Web Page from the Bookmark List Setting the Home Page Going Back to the Previous Page Using Browsers Menus Using the Menu Displayed by Touching and Holding a Link 1. 2. Using the Menu Displayed by Pressing the Menu Button 1. 2. Calculator Using Calculators Menu Calendar Displaying Calendar Adding an Event Checking an Event Editing an Event Deleting an Event Canceling a Notification/Activating Snooze Configuring Calendars Settings Mail Setting Up an E-mail Account Creating and Sending a New E-mail Message Reading E-mail Using the Menu while Viewing a Message Viewing an Attachment Saving an Attachment to an SD Card Forwarding an E-mail Message Displaying a Mailbox Adding an Account Deleting an Account Changing Account Settings Gallery Displaying an Image Icons Displayed while Viewing an Image Viewing Images as a Slideshow Deleting an Image IMPORTANT Using Gallerys Menu Image Folder View Thumbnail View Music Playing Music Icons Displayed while Playing Music Pausing the Current Song Making a Playlist Editing a Playlist Search for Related Content in Browser Using the Music Applications Menu Advanced Settings Forward/Do Not Disturb Canceling FWD/DND Automatic Answer Canceling Automatic Answer Customizing Flexible Buttons Assigning a Function to a Flexible Button Removing the Function Assigned to a Flexible Button 1. 2. 3. 4. 5. Phone Function Types DN Enabling Headset Mode Disabling Headset Mode Making a Call Using a Headset Receiving a Call Using a Headset Activating the Screen Lock Unlocking the Screen Lock Customizing the Phone Changing the Wallpaper Changing the Home Screen Wallpaper 1. 2. 3. 4. Adding and Deleting Shortcuts, Widgets and Folders Adding a Shortcut, Widget or Folder Moving a Shortcut, Widget or Folder Deleting a Shortcut, Widget or Folder Adding to the Application Dock Displaying Your Schedule on the Phone Screen Setting a Ringtone Using Music on an SD Card as the Ringtone Resetting Ringtones to Their Factory Settings Web User Interface Programming Accessibility Keyboard Operation Connections and Installation Attaching the Stand (Adjusting the Angle of the Unit) 30 A B Removing the Stand Connections Connections for Ethernet Cables, AC Adaptor, Headset When connecting an Ethernet cable A Ethernet cable / Ethernet cable Page Connecting the Handset Connecting a USB Keyboard Wall Mounting / Hooking the Handset During a Conversation Configuration Making Settings 1. 2. 3. 4. Setting Items Page Page Page Setting Item Details Screen lock now Network Sound General Incoming calls Notifications Feedback Display Touch panel Security Screen unlock pattern Password Credential storage Applications SD card & phone storage SD card Internal phone storage Search Web Phone Language & keyboard Text settings Page Accessibility Date & time About phone Page Miscellaneous Information Updating the Firmware Using an SD Card Precautions Supported SD Cards Write Protection Backing up Data on an SD Card Inserting and Removing an SD Card Formatting an SD Card IMPORTANT Initializing the Unit Cleaning the Unit Enabling Cleaning Mode 1. 2. 3. 4. Exiting Cleaning Mode Troubleshooting General Use Making and Receiving Calls Sound Quality Page Contacts Network Camera SD Cards USB Devices Function Settings Error Messages Specifications Index A B C D O P Q R S /