Troubleshooting

Issue

Some of the keys on the USB keyboard do not work.

Possible Cause & Solution

The locale of the keyboard is different from the locale selected for the unit.

When you specify a locale for the unit in the [Language & keyboard] settings (Page 113), the USB keyboard type is set to the same locale. Therefore, if you use a keyboard designed for a different locale from the one specified, the character that appears on the screen when you press a key may differ from the character printed on the keyboard. (For example, if the locale is "French" but you use a US keyboard, pressing the [Q] key causes an "A" to appear on the screen.)

You are using a key that is not supported by this unit.

Confirm which keys are supported (Page 27).

Function Settings

Issue

I cannot configure settings.

Possible Cause & Solution

You are on a call.

When you finish the call, try configuring the settings again.

You moved to another screen while configuring settings.

If you move to another screen while making changes, those changes may not be saved. Configure the settings again as necessary.

Error Messages

Issue

Network error

Address conflict.

Network error

Invalid IP address.

Network error

Please check the LAN cable.

The clock is not adjusted because an NTP server is not specified.

Possible Cause & Solution

The network settings are incorrect.

Consult your administrator or dealer.

The Ethernet cable is not connected correctly.

Check whether the Ethernet cable is connected correctly to the unit (Page 97). If it is not connected correctly, disconnect it, and then connect it again.

An NTP server is not specified.

Tap [Enter NTP], and then configure the NTP server settings (Page 116). Consult your administrator or dealer for details about the settings for an NTP server.

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Operating Instructions

Document Version 2011-09

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Panasonic KX-UT670 operating instructions Function Settings, Error Messages