Troubleshooting

SD Cards

Issue

The SD card is not recognized.

I cannot save to an SD card.

Images saved on the SD card are not displayed on the [Gallery] screen.

Music saved on the SD card is not displayed on the ringtone selection screen.

When I install a certificate, the file names of files on the SD card are not displayed.

Thumbnails of images on the SD card are not displayed, or different images are displayed.

Possible Cause & Solution

The SD card is not formatted according to the SD standard.

This unit does not support SD cards that are not formatted according to the SD standard. Format the SD card with this unit, and then try again (Page 119).

The SD memory card is not compatible with this unit.

Use an SD card that is compatible with this unit (Page 118).

The SD card is not formatted correctly.

Format the SD card (Page 119).

The SD card is not completely inserted.

Remove the SD card, and then reinsert the card, making sure to insert it completely (Page 119).

The write-protection switch on the SD is set to the "lock" position.

Remove the SD card, set the write-protection switch on the card to the unlock position, and then reinsert the card (Page 119).

The image size is unsupported.

For the Phone screen wallpaper, use an image with a resolution of 800 × 455 pixels (Page 89).

You have not registered the file to the ringtone list in the Music application.

In the Music application, register the music you want to use as a ringtone to the ringtone list, and then add it as a ringtone in [Melody for Phone ringtone] (Page 92).

Change the file name to have 9 characters or more, and then try again.

The SD card was not unmounted before it was removed from the unit.

Unmount the SD card before removing it (Page 112). To display the correct thumbnail images, consult your administrator.

USB Devices

Issue

The USB device I connected does not work.

The keyboard I connected does not work.

Possible Cause & Solution

You connected a USB device that this unit does not support.

This unit supports only standard USB keyboards.

The maximum number of chained hubs has been exceeded.

The maximum number of hubs you may chain together is 2.

The USB keyboard is not connected correctly.

Check whether the keyboard is connected correctly (Page 100). If it is not connected correctly, disconnect it, and then connect it again.

Document Version 2011-09

Operating Instructions

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Panasonic KX-UT670 operating instructions SD Cards, USB Devices