Panasonic KX-UT670 operating instructions Contacts, Network Camera

Troubleshooting

Contacts

Issue

I cannot add a new contact.

Contact information I loaded from an SD card contains garbled text.

Possible Cause & Solution

•The maximum number of contacts are already registered.

→Delete unnecessary contacts (Page 56).

•The character encoding of the vCard file you imported was not UTF-8.

→Use the UTF-8 character encoding when saving vCard files you want to load into the unit (Page 58).

Network Camera

Issue

I cannot connect to a network camera.

Some or all of the controls are unavailable.

Even when I tap the video feed, the display area does not change.

Even when I tap / ,

the network camera does not zoom in/out.

Even when I tap , the

network camera does not return to its home position.

Even when I tap , a call is not made.

Possible Cause & Solution

•The settings for the camera are not configured correctly.

→Check whether the settings are correct, and then configure the settings again as necessary (Page 60).

•No network cameras are registered.

→Register a network camera (Page 60).

•The settings for a network camera registered to a contact are not configured correctly.

→Check whether the settings registered to the contact are correct, and then configure the settings again as necessary (Page 55).

•The network camera is not functioning properly.

→Refer to the documentation of the network camera.

•The network camera you are connected to does not support these functions.

→Refer to the documentation of the network camera, or consult your administrator.

•Access limitations have been set for the network camera.

→Consult the network camera administrator.

•The network camera is at the furthest position it can move to.

•The network camera is at its zoom in/out limit.

•A home position is not configured in the network camera’s settings.

→Consult the network camera administrator.

•The phone number registered on the [Camera Registration] screen is not correct.

→Check whether the setting is correct, and enter the setting again as necessary (Page 60).

•You are already on a call.

→When you finish the call, tap again.

Note

•If the information provided here does not resolve your issue, refer to the documentation of the network camera, or consult your network camera administrator.

126

Operating Instructions Document Version 2011-09