ACD_REASONCODE_ACTIVE[1-10]
Value Format Boolean
Description Specifies whether to enable the reason code setting when user change
the ACD state to unavailable.
Value Range •Y (Enable reason code)
•N (Disable reason code)
Default Value N
ACD_REASONCODEAME[1-10]
Value Format String
Description Specifies the name of the reason code when user change the ACD state
to unavailable.
Value Range Max. 32 characters
Default Value Empty string
ACD_REASONCODE_VALUE[1-10]
Value Format String
Description Specifies the value of the reason code when user change the ACD state
to unavailable.
Value Range Max. 32 characters
Default Value Empty string
HOTELING_ENABLE
Value Format Boolean
Description Specifies whether to enable the Hoteling event.
Value Range •Y (Enable Hoteling event)
•N (Disable Hoteling event)
Default Value N
MOH_SERVER_URI
Value Format String
Description Specifies the URI of the music on hold server.
Value Range Max. 195 characters
Default Value Empty string
Document Version 2014-05 Administrator Guide 299
5.7.2 Per Line - Call Control Settings