Others

Limited Warranty (For USA Customers)

PANASONIC CONSUMER ELECTRONICS

PANASONIC PUERTO RICO, INC.

COMPANY, DIVISION OF PANASONIC

Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park,

CORPORATION OF NORTH AMERICA

Carolina, Puerto Rico 00985

One Panasonic Way, Secaucus, New Jersey 07094

 

Panasonic Video Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either

(a)repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

Product

Parts

Labor

Service

Contact Number

 

One (1) Year

 

 

 

Camcorder

(except CCD Image Sensor)

Ninety (90) Days

Carry-In or Mail-In

1-800-211-PANA(7262)

CCD Image Sensor

 

 

Ninety (90) Days

 

 

 

- 6 (Six) Months

 

 

 

 

 

 

 

DVD/VCR Deck,

One (1) Year

Ninety (90) Days

Carry-In or Mail-In

1-800-211-PANA(7262)

A/V Mixer

 

 

 

 

 

 

 

Carry-In: 21”

 

TV/VCR, TV/DVD,

One (1) Year (except CRT)

Ninety (90) Days

CRTand Smaller

1-800-211-PANA(7262)

TV/DVD/VCR

CRT - Two (2) Years

Ninety (90) Days

In-Home or

Combination

Carry-In:22” CRT

 

 

 

 

 

 

 

and Larger

 

 

 

 

 

 

TV/HDR

One (1) Year (except CRT)

Ninety (90) Days

In-Home or

1-888-843-9788

Combination

CRT - Two (2) Years

Ninety (90) Days

Carry-In

 

 

 

 

 

 

Rechargeable

 

 

 

 

Batteries

Ten (10) Days

Not Applicable

Carry-In or Mail-In

1-800-211-PANA(7262)

(in exchange for

 

 

 

 

defective item)

 

 

 

 

 

 

 

 

 

Tape

 

 

 

 

(in exchange for

Five (5) Days

Not Applicable

Carry-In or Mail-In

1-800-211-PANA(7262)

defective item)

 

 

 

 

 

 

 

 

 

Memory Cards

 

 

Carry-In or Mail-In

1-800-211-PANA(7262)

(in exchange for

Ninety (90) Days

Not Applicable

defective item)

 

 

 

 

 

 

 

 

 

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in (prepaid) your product or arrange for in-home service, as applicable, during the warranty period.

If non-rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.

A purchase receipt or other proof of the original purchase date is required for warranty service.

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