Troubleshooting
133
Information Codes
Problem Solvi ng
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. 73
415 Polling transmission error. Check the polling password. 73
416/417
418/419 Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side. 1. Remote side misdial.
2. Check with the other party. --
422/427 Interface is incompatible. Check with the other party. --
430/434 Communication error occurred while receiving. Check with the other party. --
436/490 Received data has too many errors. Check with the other party. --
456 • Unit received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1. Not enough space in memory to receive the
confidential document.
2. Confidential Mailbox is full.
3. While printing received document.
• Unit was requested to relay a document.
1. Print a File List and check the contents.
2. Wait until unit finishes printing. 82
492/493
494 Communication error occurred while receiving. Check with the other party. --
495 Telephone line disconnected. Check with the other party. --
501/502 Communication error occurred using the internal V.34
Modem. Check with the other party. --
540/541
542/543
544
Communication error occurred while transmitting. 1. Reload the document and send again.
2. Check with the other party. --
550 Telephone line disconnected. Check with the other party. --
552/553
554/555 Communication error occurred while receiving. Check with the other party. --
580 Sub-address transmission to a unit that has no Sub-
address function. Check the remote station. 113
581 Sub-address Password transmission to a unit that has
no Password Sub-address function. Check the remote station. 113
623 No document loaded on the ADF. Reload the document and send again. --
630 Redial was not successful due to a busy line. Reload the document and send again. --
631 During dialing, STOP was pressed. Reload the document and send again. --
634 Redial was not successful due to no response from
the called station or wrong number dialed.
Note: If busy tone was not detected, the machine will
only redial once.
Check the telephone number and send again. --
638 Power failure occurred during the communication. Check the power cord and plug. 22
800/816
825 Unit was requested to relay a document or
Confidential Communication but has no capability. Check with the other party. --

Info.

Code Meaning Action Page

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