Troubleshooting

Problem

Check points

 

 

 

 

 

An image that should

 

Click the [Preference] button at top right of

 

have been recorded does

 

 

not appear when

 

DVD-MovieAlbumSE screen, click the [Device setting] tab

 

 

to choose the drive where the disc is loaded in the

 

DVD-MovieAlbumSE is

 

 

 

[Drive Select] column, and then click [OK].

 

started.

 

 

 

 

 

DVD-RW (Video format)

 

DVD-MovieAlbumSE does not support playback or data

 

or DVD-R cannot be

 

read of DVD-RW (Video format) or DVD-R. Use optional-

 

played back on

 

user provided DVD-Video playback software to play back

 

DVD-MovieAlbumSE.

 

DVD-RW (Video format) or DVD-R on the computer.

 

 

 

The DISC EJECT lever does not work after the unit is

 

The DISC EJECT lever

 

connected to the computer. Use Windows Explorer to right-

 

 

click the drive icon and execute [Eject]. Or use the

 

does not work when the

 

 

 

software’s eject button to eject the disc.

 

unit is connected to the

 

 

 

After files are exported from DVD-MovieAlbumSE, a

 

computer.

 

 

 

confirmation message is displayed about ejecting the disc.

 

 

 

 

 

 

Select [Eject the disc being used.].

 

 

 

(Windows XP only) Deleting the unit name from the Device

 

 

 

Manager and then connecting the unit and the computer

 

 

 

again can improve this. Follow the steps below. Before

 

Cannot write to DVD-

 

proceeding, be sure to remove the disc from the unit.

 

 

1) Select [start] # ([Settings] #) [Control Panel] #

 

RAM.

 

 

 

([Performance and Maintenance] #) [System].

 

 

 

 

Cannot format a disc with

 

2) Click the [Hardware] tab, then click [Device Manager].

 

 

3) Right click [MATSHITA DVD-RAM LMXK1931 USB Device]

 

the DVD-RAM Driver.

 

 

 

displayed at [DVD/CD-ROM drives] and then select

 

 

 

 

 

 

[Uninstall].

 

 

 

4) When erasing is complete, reboot the computer. The

 

 

 

computer will automatically recognize the unit again.

 

When the USB cable is

 

To disconnect the USB cable safely, double-click the

 

disconnected, an error

 

 

 

icon in the task tray and follow the instructions on the

 

message will appear on

 

 

 

screen.

 

the computer.

 

 

 

 

 

With a computer (Macintosh)

 

 

Problem

Check points

Others

 

 

 

Even if connected by the

 

# The unit is not recognized if it is set to recording mode.

 

 

Have you set this unit to the correct mode?

 

USB cable, this unit is not

 

# Disconnect the USB cable, set [USB FUNCTION] to

 

 

[PC CONNECT] and then reconnect the USB cable.

 

recognized by the

 

 

 

Select another USB terminal on the computer.

 

computer.

 

 

 

Check the operating environment. (l 116)

 

 

 

 

 

 

Turn on the power to this unit.

 

 

 

 

 

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Panasonic VDR-D100 139, Not appear when, Select Eject the disc being used, Performance and Maintenance # System