Paradise RA 5785 manual Possible solutions, 208143 REV

Models: RA 5785

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Possible solutions:

Possible solutions:

a)In the case where SSPA communication settings have been accidentally set to a random configuration, establish a connection to the unit with a L207755 Quick Start cable in conjunction with the Universal M&C software (see Section 3.2.2.2). After establishing a communication link with the unit, adjust the following settings to the desired configuration: Serial Network address, Communication Interface, Baud rate (if Serial was set in in the Communication Interface), IP address, Subnet, Gateway, IP port and IP lock address (if IPNet or SNMP protocols were selected), Community Set and Community Get strings (if SNMP protocol was selected), web password (if IPNet was selected).

Disconnect the Quick start cable, and cycle AC power to the unit with the custom cable harness plugged into the J4 M&C connector. Recheck custom control link.

b)In the case of a RS232 interface, make sure to use communication ground pin d from the J4 connector as the RS232 ground. The SSPA RS232 port is electrically isolated from chassis ground.

c)In the case of IPNet, use 10Base-T approved cables (CAT5, CAT6) to make a connection to the unit. Maximum cable length should not exceed 300 ft. Use Table 2-2as a wiring guideline. If an IP connection with custom IP addressing is desired, don’t make any connection to interface selection pins j and e.

d)In the case of SNMP interface, make sure that the SNMP community strings match between the SNMP NMS software and the unit. Default values for these strings are: Public and Private. Connect to the unit via the Universal M&C to check or change string values.

e)In the case of IPNet or SNMP protocols, clear the PC ARP cache by issuing the following command in a Windows command line interface: arp –d.

f)Binary and Terminal protocols are no longer supported by Compact Outdoor units. Use the currently available interfaces instead.

6.3.5The FSK link between a modem and the SSPB unit is not working Possible cause: The unit is set to use a different address.

Possible solution: Set the SSPB address to 1. Reset AC power.

Operations Manual, HPA3, Mini Compact Outdoor SSPA

208143 REV -

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Paradise RA 5785 manual Possible solutions, 208143 REV