Chapter 4. | Troubleshooting |
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This chapter describes how to solve some common problems,
as well as how to change the two fuses on the Station.
Solving Problems --------------------------------------------------------------------------------------
If you have problems you cannot correct, call Technical Support at the number listed on the back of this manual. See the 9490 Operator’s Handbook for solutions to problems with your printers. See the MPCLII Packet Reference Manual for solutions to problems with online packets.
Problem | Action | |
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Printer indicates | The printer’s battery voltage selection is | |
a low battery, | incorrect. When connected to the Station, the | |
even when the | printer must be set to 12 volts. | |
battery is | Print a test label. The printer voltage is | |
charged. | ||
indicated after the printer’s model number. | ||
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| Make sure the Model: line says M9490:12v. | |
| See Addressing a Monarch 9490 Printer to | |
| set the printer voltage. | |
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| |
None of the | There are three possible problems: | |
Station printers | F The Station’s battery is low. | |
print. | ||
| F One of the printers is set to an incorrect | |
| voltage. | |
| F One of the printers has a full data buffer. | |
| Turn the printers off to clear the buffers. If | |
| the printers still do not print, see the previous | |
| error description to check each printer’s | |
| voltage selection. If the voltage selection is | |
| correct (12V), charge the Station’s battery. | |
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