Problems and SolvingTips Related to CSM

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before making a service call.

The CSM is a read-only mode; therefore, modificationsare not possible in this mode.

How to enter CSM

To enter CSM, press the following key sequenceon the remote control transmitter:

1-2-3-6-5-4

Do not allow the display to time out between entries while keyingthe sequence. Upon entering the Customer Service Mode, the following screenwill appear:

Figure: CSM Menu

Explanation of CSM Menu

1.Indicationof the service mode CSM = Customer Service Mode

2.Reserved.

3.Software identification of the main microprocessor(see "Service Default Alignment Mode" for an explanation)

4.Reserved item.

5.Indicates the type of TV system or whether ornot the television is receiving an "IDENT" signal on the selected source.If no "IDENT" signal is detected, the display will read "NOT

TUNED"

6.Error code buffer. Displays the last five errorsdetected in the error code buffer.

How to exit CSM

To exit CSM, use one of the following methods:

zPress theMENU, STATUS/EXIT, or POWER button on the remote controltransmitter.

zPress the POWER button on the television set.