User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)
Rejecting Incoming Calls
Reject a call to stop your phone from ringing and end the call so you can’t answer it. Calls you reject display in your Received Calls list. Rejecting calls is not available for shared lines.
To reject a call:
>>While your phone rings, tap the Reject soft key. The call ends.
Forwarding Calls While Your Phone Rings
•Your company’s settings may override this feature. For more information, contact your system administrator.
•Call forwarding is not available on shared lines.
You can manually forward a call to another number while your phone rings.
You can also set up your phone to forward all incoming calls to a third party (see “Forwarding All Calls to Another Party” on page 50), or forward calls from a certain contact to another party (see “Diverting Calls from a Contact to Another Party” on page 53).
To forward an incoming call to another party:
1While your phone rings, tap the Forward soft key.
2Enter the phone number to forward the incoming call to. (Your phone displays the last number you forwarded calls to.)
3Tap the Forward soft key.
The incoming call is forwarded to the other party. If call forwarding is disabled, all future calls will not be forwarded and forwarding will remain disabled.
During Calls
When you’re in a call, you can do the following:
•Place the call on hold. See “Holding and Resuming Calls” on page 39.
•Transfer the call to another party. See “Transferring Calls” on page 41.
•Set up a conference call with the call you’re in and another party. See “Setting Up Conference Calls” on page 42.
•Change the way you view video for the call. See “Customizing Video During Calls” on page 48.
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