User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)
•The status indicator on the Line Key associated with the incoming call flashes green.
•The call counter for the Line Key associated with the incoming call increments by one (showing the number of calls associated with the Line Key, including the incoming call).
•Caller information for the incoming call displays in a window in the center of the touch screen, and the Line Key associated with the incoming call glows green. After ten seconds, the window is minimized and placed in the inactive call group, and the Line Key associated with the call glows blue (if there is an active call on another Line Key).
To answer an incoming call when you’re in another call:
>>Tap the Line Key with the status indicator that is flashing green, or tap the Answer soft key. The original call is automatically placed on hold, and the incoming call becomes the active call.
If you wait more than ten seconds, the incoming call window is minimized and placed in the inactive call group (along the bottom of the touch screen), and the active call reappears in the window in the center of the touch screen. To answer the incoming call, tap the Line Key with the status indicator that is flashing green, or tap the Hold soft key to place the active call on hold, and then tap the Answer soft key.
Answering on a Shared Line
If you share a line with another phone, you can answer the call or wait for someone else to answer it.
To answer an incoming call on a shared line:
>>Tap the Line Key with the status indicator that is flashing green, or tap the Answer soft key.
After ten seconds, the incoming call window is minimized and placed in the inactive call group (along the bottom of the touch screen). To answer the incoming call, tap the Line Key with the status indicator that is flashing green, or tap the Hold soft key to place an active call on hold, and then tap the Answer soft key.
If you place the call on hold, anyone who shares your line can take the call by tapping the Line Key associated with the held call (represented by a flashing red status indicator).
For more information about shared lines, including what you can and cannot do with shared lines, see “Supporting Shared Lines” on page 75.
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