Working with a Polycom CMA System | Using the Advanced Features of Your Phone |
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When you place calls from call lists or directories, your phone will automatically choose the protocol to use based on the information in the call list or directory. When you set up a contact in your Local Contact Directory, you can specify the protocol the contact uses to handle calls. This allows your phone to automatically use the correct protocol when you dial the contact.
Working with a Polycom CMA System
A Polycom® Converged Management Application™ (CMA™) system is an optional scheduling and endpoint management system that your system administrator may set up. Your system may not support it or have the required H.323 license.
Your phone may be provisioned by a Polycom CMA system so that you can:
•Search for and dial people in a CMA Directory. For more information, see “Searching and Dialing from the CMA Directory” on page 83.
•Monitor the status of people in a CMA Directory. For more information, see “Using Buddy Status Lists with a CMA System” on page 84.
If you can’t access the CMA features on your phone, you may have to
Searching and Dialing from the CMA Directory
If your phone is provisioned by a CMA system, you have access to a CMA Directory that lists people and groups in your organization. You can search for and dial people from this directory.
To search and dial from the CMA Directory:
1Do one of the following:
— Tap 
> Features > CMA Directory.
or
—Press 
, and then tap CMA Directory.
2From the Search CMA screen, perform a quick search or group search to find a person.
A quick search allows you to search using the person’s first or last name (depending on how the directory is organized). A group search allows you to search for all the groups in an organization (for example, HR, Administration, Payroll, etc.), and then view the people that belong to each group.
Polycom, Inc. | 83 |
