While Your Phone Rings | Using the Basic Features of Your Phone |
|
|
Using Electronic Hookswitch
For information on supported headsets to provide electronic hookswitch features to place, answer, and end calls, see Technical Bulletin 37477,
SoundPoint IP and Polycom VVX 1500 Headset Compatibility List, at http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical_Bulletins_pu b.html.
If you use a headset that supports electronic hookswitch, you can place, answer, and end calls by pressing the hookswitch button on your headset.
For detailed information about how to use electronic hookswitch, see Technical Bulletin 35150, Using an Electronic Hookswitch with SoundPoint IP and Polycom VVX 1500 Phones, at http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical _Bulletins_pub.html.
While Your Phone Rings
While your phone rings, you can do the following:
•Temporarily ignore the call before answering it. See “Ignoring or Silencing Incoming Calls” on page 37.
•Terminate the call so you can’t answer it. See “Rejecting Incoming Calls” on page 38.
•Forward the call to another party. See “Forwarding Calls While Your Phone Rings” on page 38.
Ignoring or Silencing Incoming Calls
Ignore or silence a call to do the following:
•Minimize the incoming call window so it doesn’t display in the large window in the center of the touch screen.
•Stop your phone from ringing.
When you ignore or silence a call, you stop your phone from ringing, but you can still answer the call (the call’s visual notification will still display).
To ignore or silence a call:
>>While your phone rings, tap the Ignore soft key (for private lines) or the Silence soft key (for shared lines).
The incoming call window is minimized and your phone stops ringing.
To answer an ignored or silenced call, tap the Answer soft key, or tap the Line key with the flashing green status indicator. To end an ignored call, tap the Reject soft key.
Polycom, Inc. | 37 |
