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Table of Contents
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Contents
Main
Page
Regulatory Notices
Page
Table of Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
MGC Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
MGC Manager Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Setting Up Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Page
Monitoring Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Operations Performed During On Going Conferences . . . . 6-1
Page
Meet Me per Conferences and Meeting Rooms . . . . . . . . . . 7-1
Conference Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Lecture and Presentation Options . . . . . . . . . . . . . . . . . . . 10-1
Click&View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Page
Before You Begin
System Requirements
Prerequisites
About the MGC Manager Users Guides
Page
Page
Page
Conventions
MGC Manager Overview
MCU Management
MGC System Main Features
Universal Transcoding
Dynamic Continuous Presence
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Multiple Switching Modes
IVR-Enabled Conferencing
Page
Entry Queue
Video+ Features
Encryption
Conferencing Capabilities and Options
Conference Reservations Features
Conference Setup Features
Conference Management and Monitoring Features
MGC Unit Advantages
Connectivity
Scalable Architecture
Reliability
Maintenance
Page
MGC Manager Basics
Starting the MGC Manager Application
The MGC Manager Main Window
3-3
The MGC Manager main window is divided into the following sections:
Additional Windows
Page
Page
MGC Manager Window View Modes
Selecting the View Mode
Page
Showing and Hiding the Toolbars
Showing and Hiding the Status Bar
Showing and Hiding the Memory Indicators
Resizing the Window Panes
Multiple Window Display
3-13
The MGC Manager Main Menu
The MGC Manager main menu bar provides the following options:
The MGC Manager Toolbars
Main Toolbar
3-15
Conference Toolbar
The Conference toolbar is enabled when you click an On Going Conference icon.
3-16
The Conference toolbar contains the following buttons:
Participant Toolbar
The Participant toolbar is enabled when a Participant icon is clicked.
3-17
The Participant toolbar contains the following buttons:
Participants Queue Toolbar
Participant Queue Filter Toolbar
3-19
Q&A Toolbar
3-20
Connecting to an MCU
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Page
3-24
Using Default Templates to Start a Conference
Reservation Templates
Default Reservation Templates
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Page
Viewing Conference Lists
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Disconnecting an MCU
Automating the Login Process
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Templates Database
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Page
Loading the User Defined Default Set to the MGC Manager Application
Page
Commands Shortcut Keys
3-39
3-40
Setting Up Conferences
About Conferences
Conference Scheduling Methods
Scheduled Conferences
On-Demand (Reservation-less) Conferencing
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Conference Types
Entry Queue
Participant Connection to Conference
Participant Roles
Participant Connection Types
Conference Access for Dial-in Participants
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Conference Access for Dial-Out Participants
Attended and Unattended Conferences
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Conference Media Types
Audio Only Conferences
Video Conferences
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4-30
Table 4-2: Conference Types by Media Media Conf Type Network Session Type Availability
Conference Media Type According to MCU Configuration
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Defining On Going Conferences
Preparatory Tasks
Defining a New Audio Only Conference
Defining a New Video Conference
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4-74
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4-76
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4-87
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Connecting to an On Going Conference
Defined ISDN Participants Dial-in
Defined H.323 Participants Dial-in
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SIP Connections
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Starting an On Going Conference from a Reservation Template
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Defining Participant Properties
ISDN/ATM/MPI/T1-CAS Participant Definition
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4-104
4-105
4-106
4-107
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4-109
3. If required, define the following parameters:
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4-111
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IP (H.323 and SIP) Participant Definition
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4-116
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4-118
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4-120
3. Define the following parameters:
4-121
4-122
4-123
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4-126
4-127
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Monitoring Conferences
General Monitoring
Using the Main Window Panes for Monitoring
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5-6
Listing On Going Conference Participants in the Status Pane
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5-10
MGC Manager Icons
5-11
5-12
5-13
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5-17
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Additional Participant Statuses
5-20
Participants Audio Status
Table5-4 lists icons that indicate the current audio status of the participant.
5-21
5-22
Participants Video Status
Table5-5 lists icons that indicate the current video status of the participant.
Monitor Filter
5-24
Monitoring All Conferences
Secure Conference Mode
5-27
Secure Conference Icons
Table5-7 lists the icons and definitions that indicate the current status of a Secure conference.
Dynamic Highest Common Mechanism (in Video Switching)
Audio Tones
Noisy Line Detection and Automatic Muting
Viewing the Participants Queue
Page
Viewing Site Names in Video
Conference Level Monitoring
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5-36
The Conference Properties - Ongoing State dialog box opens.
The following conference parameters are displayed:
5-37
5-38
Participant Level Monitoring
Displaying Participant Properties
Monitoring ISDN/ATM/MPI/T1_CAS Participants
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5-43
The Participant Properties - Connection Info1 dialog box opens.
The following information is displayed in Connection Info1:
5-44
5-45
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5-47
The following information is displayed in Connection Info2:
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5-51
5-52
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5-54
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Monitoring IP Participants
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5-60
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5-64
The following detailed information is displayed in the Channel Info:
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5-68
3. Click the Connection Info2 tab. The Participant Properties - Connection Info2 dialog box opens.
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The Participant Properties H245 dialog box opens.
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5-75
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7. Click the Resource Details tab to view the MCU resources allocated to the participant.
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Monitoring Gateway Sessions
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Operations Performed During On Going Conferences
Overview
The MGC Manager operator performs different roles during attended and unattended conferences.
participants privately;
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Page
Participant Level Operations
Making Dial-Out Connections
Changing the Participant Connection Type (Dial-In/Dial-Out)
Changing the Participant's Line Rate Before Connection
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Disconnecting and Reconnecting Participants
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Changing the Properties of a Disconnected Participant
Downspeeding
Naming Undefined Dial-in Participants
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Moving Participants Between Conferences
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Designating an Exclusive Speaker
Changing a Participants Status to Conference Chairperson
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Designating a VIP Participant
Modifying a Participants User Defined Properties
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Adjusting the Broadcasting and Listening Volume
Muting/Unmuting Participants Audio or Video
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Blocking/Unblocking Audio
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Enabling/Disabling Auto Gain Control (AGC)
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Video Management Operations
Controlling Video Layout
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Video Forcing
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Conference Level Operations
Adding New Participants to a Conference
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Muting Dial-In Participants Upon Connection
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Muting Audio for a Conference
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Locking/Unlocking a Conference
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Changing the Conference and Chairperson Password
Changing the Conference Duration
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Enabling the End of Conference Reminder
Changing the Conference Billing Code
Changing the Conference User Defined Parameters
Adding Remarks During an On Going Conference
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Broadcasting Annex D Still Video Image (Slide)
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Printing Conference Data
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Chapter 6 - Operations Performed During On Going Conferences
6-78
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Managing Question-and-Answer Sessions
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Managing Voting Sessions
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6-95
Using DTMF Codes During a Conference
6-96
6-97
6-98
6-99
Service - DTMF Codes
Changing the Conference or Chairperson Password
Managing Secure Mode Conferences
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Operations Performed During On Going Gateway Sessions
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Meet Me per Conferences and Meeting Rooms
Defining a Meet Me Conference
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Connecting to a Meet Me Conference
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Monitoring Meet Me Conferences
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Meeting Rooms
Defining a New Meeting Room
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Managing Meeting Rooms
Listing Meeting Rooms
Meeting Room Icons
7-24
Meeting Room Right-Click Functions
7-25
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Entry Queues, Operator Conferences, and Attended Conferencing
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Entry Queue Access
Dialing in to the Entry Queue
Routing from the Entry Queue to the Conference
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Conference Entry
Defining a New Entry Queue
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8-9
8-10
8-11
8-12
8-13
8-14
8-15
5. Define the ISDN dial-in numbers assigned to the Entry Queue.
6. Click OK.
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Listing Entry Queues
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Connecting to the Entry Queue
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Enabling Entry Queue Access for Conferences
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Using an Existing Entry Queue to Define a Target Conference
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Operator Conferences
Operator Functions Requiring an Active Operator Conference
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Defining an On Going Operator Conference
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Defining an Operator Reservation
The Reservation Properties - General dialog box opens.
Starting an Operator Conference from a Reservation Template
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Attended Conferencing
The Participants Queue Window
Listing Participants in the Participants Queue Window
8-41
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8-44
You can define the following filtering parameters:
8-45
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The Attended Participants Dialog Box
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Attended Participants Management
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Performing Operations using the Right-Click Menu
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Performing Operations using the Participants Queue Toolbar
Performing Operations using Shortcut Keys
Moving a Participant Interactively
Moving a Participant to the Operator Conference by Double- Clicking the Participants Icon
Moving Multiple Participants to the Home Conference
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Conference Reservations
9-2
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Listing the Current Reservations
Reservations Icons
9-9
Deleting a Reservation
Rescheduling Reservations
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Scheduling a Conference Reservation from a Reservation Template (Database)
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Recurrent Reservations
Defining the Reservation Recurrence Properties
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9-19
5. The following parameters may be defined:
9-20
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Deleting Recurring Reservations from the Reservations List
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Lecture and Presentation Options
Lecture Mode
Lecture Mode Definition
Page
10-4
5. Define the following parameters:
Lecture Mode Monitoring
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Presentation Mode
Setting the Presentation Mode for a Conference
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Presentation Mode Monitoring
Enabling the Presentation Mode during an On Going Conference
Lecture Show
Lecture Show Definition
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Lecture Show Monitoring
Click&View
Enabling the Click&View Application
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Enabling the Click&View Application for a Conference
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Using the Click&View Application
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11-13
Click&View Menu Options
The Click&View application has two modes, Chairperson and Participant.
11-14
Conference Layout (Chairperson Only) Options
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Personal Layout Options
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Returning to the Conference Layout
Getting Help
Returning to the Previous Screen
Requesting Operator Assistance
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A
Appendix A: Disconnection Causes
A-2
A-3
A-4
A-5
A-6
A-7
A-8
A-9
A-10
A-11
A-12
A-13
A-14
A-15
A-16
A-17
A-18
A-19
A-20
A-21
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B-1
B
Appendix B: Glossary
B-2
B-3
B-4
B-5
B-6
B-7