Chapter 6 - Operations Performed During On Going Conferences
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Adding Questioners to Q&A Queues
Participants can be added as questioners to the Q&A queue using one of the
following options:
Questioners are added to the Q&A queue once they press the appropriate
DTMF code on their DTMF input device (default DTMF code is *22).
An appropriate audio message is played to confirm the participant
addition to the Q&A queue.
Questioners can also be added the queue manually from the MGC
Manager application. In the Browser, Status or Monitor panes, right-click
the icon of the participant to add to the queue, click Q&A Management,
and then click Add Participant to Q&A.
The participant icon changes, to indicate that the participant was added to the
Q&A queue.