MGC Manager User’s Guide
A-19
Table A-2: Secondary Disconnection Causes
Category Cause Message Possible Solution
Incoming video
channel does not
match conference
video settings
The incoming video
parameters are
incompatible with the
Conference Video
parameters
Match conference video
settings with remote
device video capabilities
Parameters in the
Software CP
conferences are
incompatible with the
incoming video
parameters
Match conference video
settings with remote
device video capabilities
Remote Device does
not support the
current video
parameters
Remote device is not
compatible with the
conference video
settings
Match conference video
settings with remote
device video capabilities
Inadequate video card
resources Match conference video
settings with remote
device video capabilities
When moved to a
Transcoding or
Continuous Presence
conference, the
participant's video
capabilities are not
supported by the video
cards
Match conference video
settings with remote
device video capabilities
Video connection could
not be established Match conference video
settings with remote
device video capabilities
The remote device lacks
VCPC or VCFX
capabilities
Match conference video
settings with remote
device video capabilities