Polycom 7.5 Service - DTMF Codes

MGC Manager User’s Guide - Volume I

Override Mute All But Me*

To enable participants to unmute their endpoints while

the Exclusive Speaker Mute mode is imposed.

* To enable this function, a DTMF code must be

configured.

These operations are listed and defined in the IVR

Service - DTMF Codes dialog box. The same

operations are also available from the MGC Manager

application.

For a description of the IVR Message Service setup,

see Chapter 6, “IVR and Entry Queue Services”.

Everyone

SilenceIT Menu

The DTMF code to be used to play the SilenceIT

menu. This code is used by the participant that who is

muted due to a noisy line.

Unmute and Return to Conference

Unmutes and returns the participant to the

conference.

Return to Conference Muted

Returns the muted participant to the conference while

remaining muted.

Adjust SilenceIT Sensitivity and Unmute

Used by the muted participant to return to the

conference unmuted while reducing the noise

detection sensitivity. This option should be used if you

do not want the system to identify a faint noise as a

noisy line.

Disable SilenceIT and Unmute

Disables the SilenceIT option, unmutes the line of the

participant who is placed on hold by the SilenceIT

mode and returns the participant to the conference.

Everyone

Table 6-5: Operations performed during a conference using DTMF codes

DTMF Function DTMF

Code Permission