IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_VOICE System Flag in system.cfg:

Polycom RMX 1500/2000/4000 Getting Started Guide

These voice messages can be replaced with audio tones. The use of tones requires that the appropriate tone files in *.wav format be uploaded and configured to replace the Roll Call Joined and Roll Call Left message files.

This feature is enabled or disabled by value of the

IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_VOICE System Flag in system.cfg:

When set to NO (default), voice messages are played.

When set to YES, the uploaded tones replace the voice messages.

For more information see the RMX 1500/2000/4000 Administrator’s Guide, "Modifying System Flags” on page 18-5and "Defining a New Conference IVR Service” on page 14-9.

Audio Only Message

H.323 and SIP video participants that are connected as Secondary (Audio Only) because of lack of video resources receive an audio message: “All video resources are currently in use. Connecting using audio only” indicating why their video has not connected. For more information see the RMX 1500/2000/4000 Administrator’s Guide.

Secured Conference Monitoring

When Secured Conference Mode is enabled on the RMX, it locks the conference and prevents participants and RMX Users from joining the conference. A Secured conference cannot be monitored or controlled in any way. While a conference is in the Secure Mode, the RMX User with Administrator authorization cannot view the participants list or any other conference properties, but can manually terminate it.

The conference chairperson can enable or disable the Secure mode from the DTMF input device (touch-tone telephone or the endpoint’s remote control), using the appropriate DTMF code (the default code is *71).

During the secure conference, the chairperson and participants can perform various operations, such as muting, via their DTMF input device using the appropriate DTMF codes. However, because Secure conferences cannot be monitored, these operations or status changes are not displayed in the Conferences or Participants panes.

A special icon Audio Only Message is used to indicate that the conference is in Secure mode.

3-53

Page 131
Image 131
Polycom DOC2560A manual Audio Only Message, Secured Conference Monitoring, 3-53