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Polycom DOC2560A 2-22, only if the factory default Management IP addresses were not modified

Models: DOC2560A

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only if the factory default Management IP addresses were not modified.

Chapter 2-First Time Installation and Configuration

Procedure 4: Modifying the Default IP Service and ISDN/ PSTN Network Service Settings

The Fast Configuration Wizard assists in configuring the Signaling Network Service. It starts automatically if no Signaling Network Service is defined. This happens during First Time Power-up, before the service has been defined or if the Signaling Service has been deleted, followed by an RMX restart.

The IP Management Service tab in the Fast Configuration Wizard is enabled

only if the factory default Management IP addresses were not modified.

On the RMX 1500, RMX 2000 and RMX 4000, IPv4 is the default protocol for setting the Network Service in the Fast Configuration Wizard.

If IPv6 addressing is required, complete the Fast Configuration Wizard and then:

1Modify the Management Network to use IPv6 addressing or IPv4 and IPv6 addressing.

2Restart the RMX.

3Use the Fast Configuration Wizard which will now include IPv6 addressing or IPv4 & IPv6 addressing options to configure the Signaling Network Service.

For detailed description of the IP Network Services, see the RMX 1500/2000/ 4000 Administrator’s Guide.

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Polycom DOC2560A manual 2-22, only if the factory default Management IP addresses were not modified

Contents

Polycom RMX 1500/2000/4000 Getting Started Guide Version 7.0 August 2010 DOC2560AAll other trademarks are the property of their respective owners United States Federal Communication Commission FCC United States Safety Construction DetailsRegulatory Notices CE Mark R&TTE DirectiveChinese Communication Certificate Singapore Certificate RMX 2000 complies with IDA standards G0916-07Table of Contents First Time Installation and ConfigurationSystem Overview Basic Operation Table of ContentsViewing and System Functionality Permissions Gathering Phase Page Table of Contents the RMX 1500/2000/4000 Administrator’s Guide included with the system System OverviewRMX 1500/2000/4000 E1/T1 PRI Lines RMX 1500/2000/4000 RMX Web Client LAN Endpoints Chapter 1-System OverviewISDN Endpoints IP PhoneThe RMX 1500 supports one ISDN card with 4 E1/T1 PRI lines Conferencing Modes RMX Main FeaturesCP mode conferencing is defined by Dynamic Continuous PresenceTelepresence Mode Table 1-1 Continuous Presence - Video Layouts ContinuedVideo Switching Multiple Switching ModesVSW mode conferencing is defined by Operator Conference Video ResolutionsResolution Configuration for CP Video SwitchingPeople+Content is Polycom’s proprietary equivalent of H.239 H.239 / People+ContentIVR-Enabled Conferencing Video ClarityEntry Queue Permanent Conference Conferencing Capabilities and OptionsOn Demand Conferencing Scheduled Conferencing / ReservationsSecurity Cascading ConferencesGateway 1-11Far End Camera Control FECC/LSD in video conferences Conference Management and Monitoring FeaturesLecture Mode or Presentation Mode in Continuous Presence conferences Media EncryptionThree Card Configuration Modes are supported Card Configuration ModesOperator Assistance & Participant Move for conferences in CP mode 1-13Workstation Requirements 1-14Windows 7 Security Settings To disable Protected Mode1-15 Internet Local intranet Trusted sites 1-16Chapter 1-System Overview To configure Internet Explorer Internet Explorer 8 ConfigurationWhen using Internet Explorer 8 to run the RMX Web Client or RMX Internet Local intranet5 In the Browsing history section, click the Delete button 1-18The Internet Options dialog box is displayed with General tab open Chapter 1-System OverviewThe Delete Browsing History dialog box is displayed 1-199 In the Internet Options dialog box, click the Settings button 6 Select the Temporary Internet files and Cookies check boxes1-20 10 Click the View objects buttonChapter 1-System Overview Prerequisites 11 Select the CEMAClassLoaderCntl Object file1-21 1-22 Chapter 1-System Overview3 First Entry Power-up and Configuration First Time Installation and Configuration2 Hardware Installation and Setup Configure the Default IP Network ServiceDefault IP Service Conferencing Service IP ServicesDefault IP Service Conferencing Service PreparationsLocal Network Settings IP Network Services Required InformationFactory Default ParameterISDN/PSTN Services To unpack and lift the RMX Unpacking the RMXUnpacking the RMX Unpacking the RMXTwo boxes are placed on the top Stratocell, labelled 4 Remove the boxes and top Stratocell and open the anti-static plastic bag wrapping the RMX To modify the USB key settings The LAN Configuration Utility dialog box opensSubnet Mask Default Router IP Address Hardware Installation and Setup Installing the RMXMounting the RMX 1500 in a Rack 2-10For the RTM ISDN 1500 module Connecting Cables on the RMXTo connect the cables For the RTM-IP 1500 module 2-11Mounting the RMX 2000 in a Rack 2-12Installing the RMX Power Cable 2-13Connecting Cables on the RMX Do not remove the protective caps from LAN1, LAN3 and ShMG portsMounting the RMX 4000 in a Rack To install the RMX 4000 in a 19”rack Using rack brackets on the RMXUsing a shelf 2-14DC Power Supply connections Connecting the RMX 4000 to the Power SourcesAC Power Supply connections 2-152-16 3 Remove the transparent plastic caps on the terminal block2-17 6 Replace the transparent plastic caps on the terminal blockTo connect the cables AC and DC systems RTM-IP 2-18Connecting Cables on the RMX To power-up for the first time using the USB key First Entry Power-up and ConfigurationProcedure 1 First-time Power-up 2-193 Select Product Registration Procedure 2 Product RegistrationObtaining the Activation Key 2-20Procedure 3 Connection to MCU 2-212-22 only if the factory default Management IP addresses were not modified1 Enter the required IP information in the dialog box Fast Configuration Wizard2-23 Polycom RMX 1500/2000/4000 Getting Started Guide2 Click Next 2-24Note This field is displayed in all IP Signaling dialog Field4 Click Next 2-253 Enter the required Routers information in the dialog box Field5 Enter the required DNS information in the dialog box 2-26Signaling Host and Shelf Management with the DNS Field6 Click Next 7 Select the IP Network Type H.323, SIP or H.323 & SIP2-27 8 Click Next 9 If you selected SIP only, go to StepDescription 2-28Field Primary Gatekeeper13 Enter the required SIP Server information in the dialog box 2-29Select the protocol that is used for signaling between FieldDescription 2-30Field Fieldan ISDN/PSTN Network Service, go to Step 2-31The IP Network Service is created and confirmed 16 Click OK 18 Click Next 2-3217 Define the following parameters FieldField 2-33The PRI Settings dialog box opens 19 Define the following parameters DescriptionField 2-3420 Click Next The Span Definition dialog box opens Description22 Click Next 2-3521 Define the following parameters Field2-36 The Phones dialog box opens28 Click Save & Continue 2-372-38 Slot - the MPM/MPM+/MPMx card that the RTM ISDNRMX 4000 MPM1/MPM2/MPM3/MPM4 RTM ISDN 1500 card is connected to RMX 2000 MPM 1/MPM2The System Flags dialog box is displayed 2-39Description / Default 32 Enter the required System Flags information in the dialog box36 In the Please wait for system reset message box, click OK 33 Click Save & Close2-40 User Definition In the RMX Web Client’s Main Screen an MCU State indicator displays1 On the RMX menu, click Setup Multilingual Setting Selecting the RMX Web Client LanguagesRMX’s Default Conferencing Settings 2-42Description 2-43Entity NameEntity 2-44numbers range defined in the Network Service. It must be DescriptionCustomizing the RMX’s Default Conferencing Settings 2-452-46 Chapter 2-First Time Installation and ConfigurationYou can schedule conferences to start in the future Basic Operation Starting the RMX Web ClientTo start the RMX 2000 Web Client The Login screen contains a link to the RMX Manager installerLink to RMX Manager Installer RMX 2000 Web Client Screen Components Conference List List Pane RMX Management Status Bar Address BookConference Templates Viewing and System Functionality Permissions Conferences List If you are logged in as a user with Chairperson permissionsList Pane RMX ManagementStatus Bar System Alerts Participant AlertsPort Usage Gauges MCU State The High Port Usage thresholdDialing Direction - Dial-in or Dial-out New Participant Delete Participant Import Address BookNew Group Delete Group Export Address Book IP Address/Phone - of the participantDisplaying and Hiding Conference Templates Conference TemplatesDisplaying and Hiding the Address Book A Conference TemplateTo re-size a pane To adjust column widthCustomizing the Main Screen 3-11To switch between Toolbar and List Views To restore the RMX 2000 display window to its default configuration On the RMX 2000 menu, click View Restore RMX Display Defaults Customizing the RMX Management PaneTo expand or Collapse the Frequently Used and Rarely Used sections 3-133-14 Chapter 3-Basic OperationStart any Conference Template saved in the Conference Templates list Starting a ConferenceStart a Reservation 3-15Starting a Conference from the Conferences Pane To start a conference from the Conference pane3-16 2 Define the following parameters General Tab3-17 FieldDescription 3-18Field Comma, colon and semicolon characters cannotDescription 3-19Field system must reserve resourcesDescription 3-20Field enough to accommodate the participants specified inParticipants Tab 3-21Description 3-22Column / Button Participants List3-23 Participants can be added to the conference in the following methodsTo add participants from the Address Book 3-2410 Click the Information tab. The Information tab opens Information TabTo add information to the conference 3-253-26 11 Enter the following information3-27 Starting a ReservationTo start a conference from the Reservation Calendar Polycom RMX 1500/2000/4000 Getting Started Guide3-28 The New Reservation - General tab dialog box opensTo start an ongoing conference from a Template Administrator’s Guide, Reservations” on pageStarting an Ongoing Conference From a Template 2 Click the Start Conference from Template button. or3-30 Participants that are connected to other ongoing conferences when the template becomes an ongoing conference are not connected3-31 Click Link to Connect Dial Manually to ConnectConnecting to a Conference Direct Dial-in3-32 ISDN/PSTN Participants H.323 ParticipantsSIP Participants ExampleConnecting to a Polycom Conference from an Outlook Meeting Invitation 3-34H.323 Participants Entry Queue Access3-35 ExampleSIP Participants ISDN and PSTN Participants3-36 ExampleAutomatic Dial Out Gathering PhaseDial-out Participants Manual Dial OutIf enabled 3-38Indicator Textual InformationGathering Phase Guidelines The Gathering Phase is not supported in Video Switching Conferences3-39 3-40 Content Gathering SlideChapter 3-Basic Operation Text Indication in the Video Layout Endpoint Names3-41 To change the Display Name 3-422 Enter the new Display Name in the Name field 3 Click OK The Participant Properties - Media Sources dialog box opens3-43 Polycom RMX 1500/2000/4000 Getting Started GuideText Indication 3-44Closed Caption Transparent Endpoint NamesPermanent Display of Endpoint Names 3-45Message Overlay 3-46Small Text, White on red, Top, Middle General Monitoring Using the buttons in the toolbarsMonitoring Ongoing Conferences 3-47Operations Menu Multi Selection3-48 Multi-selected1 Click in the Chairperson Password field Using the Chairperson Password for FilteringTo search for an ongoing conference by Chairperson Password Conference Level MonitoringField 3-50Displays conference name and type of conference DescriptionField 3-51Content Resource Deficiency - Content will not be DescriptionThe Conference Properties - General dialog box opens Roll Call/Audible Tones During an Ongoing ConferenceTo monitor a conference 3-52IVRROLLCALLUSETONESINSTEADOFVOICE System Flag in system.cfg Audio Only MessageSecured Conference Monitoring 3-53Participant Connection Monitoring Participant Level MonitoringMonitoring Ongoing Gateway Sessions 3-54Icon/Description 3-55Column Awaiting Individual Assistance - The participantColumn 3-56Cascade Enabled Dial-out Participant - A special Icon/Description3-57 ColumnIcon/Description Video Preview To preview the participant video3-58 3-59 The Video Preview window opensChanging the Duration of a Conference Operations Performed During On Going ConferencesConference Level operations To extend or shorten a conference manuallyTo drag & drop participants into the Participants List Adding Participants from the Address BookTo terminate a conference manually 1 Open the Address BookMoving Participants 3-62Moving a Participant Interactively 3-63Copy Conference Saving an Ongoing Conference as a TemplateCopy and Paste Conference To save an ongoing conference as a templatePaste Conference. or Paste ConferenceTo paste a conference 3-65Paste Conference As. or Paste Conference AsTo paste a conference as a new conference 3-66Changing the Video Layout of a Conference 3-67To change the video layout of a conference 3-68Video Forcing Video Forcing Guidelines3-69 To video force a participant to a window 3-70Switching between participants is renewed and is audio activated To cancel Video Forcing for a window3-71 5 Repeat step 3 to force participants to other windows 6 Click OKEnabling and Disabling Video Clarity To enable or disable Video Clarity2 Click the Video Settings tab 3-72Menu Participant Level Operations3-73 ButtonButton 3-74Menu DescriptionButton 3-75Menu DescriptionTo copy a participant Copy Cut and Paste ParticipantCopy Participant 3-76Cut Participant To cut a participant3-77 Paste Participant To paste a participant3-78 Paste Participant As To paste a participant as a new participant3-79 The Address Book - Participant Properties dialog box is displayed 3-80c Right-click, and in the drop-down menu select Paste Participant As 3-81 Personal Layout Control with the RMX Web ClientTo change a participant’s Video Layout and Video Forcing The Participant Properties - Media Sources dialog box opensPersonal Layout Selection with Click&View To change Personal Layout with Click&View3-82 3-83 For example, if you want a four-square video layout, pressConference Control Using DTMF Codes 3-84Operation 3-85Table 3-9 Default DTMF Codes to Manage Conferences and Participants DTMF StringRequesting Help 3-86Personal Conference Manager PCM Guidelines3-87 3-88 If enabled, Message Overlay is not displayed while PCM is active3-89 Everyone /Chairperson Default DTMF Code ‘##”Polycom RMX 1500/2000/4000 Getting Started Guide PCM Interface Initiating PCM3-90 Remote Control Device Keys Menu Navigation - Arrow and Zoom Keys3-91 3-92 Arrow KeyDescription DTMF Codes - Numeric Keys 3-93Table 3-11 PCM - DTMF Codes Invite Participant PCM Main Menu - LevelClick&View Click&View” on pageOptional. To display all participants 5 OptionalA message, Press # or Zoom In to select, is displayed 3-95To view and change the Participants Mute/Status Participants Mute/StatusParticipant 3-963-97 The status icons are summarized in TableCamera Control To control a far camera3-98 Video Force To Video Force a participant’s video3-99 Recording 3-100To pause recording To use the recording functionsTo start recording To resume recordingTo disconnect a participant from the conference Drop ParticipantTo stop recording 3-102Terminate Conference To terminate a conference3-103 3-104 Chapter 3-Basic OperationExplanation GlossaryAbbreviation TermTerm AbbreviationExplanation Chapter A-GlossaryExplanation signal can be easily recognized by a computer. The codesAbbreviation TermAbbreviation ExplanationTerm Term AbbreviationExplanation channels of 64 Kbps each and one D channel of 64 KbpsAbbreviation ExplanationTerm