Customer Support, Visit our web site | Quantum LTO-2 guide

Preface

Customer Support

The Quantum Customer Support Department provides a 24-hour help desk that can be reached at:

North/South America:	(949) 725-2100 or (800)	284-5101
Asia/Pacific Rim:	(International Code) + 61		7 3839 0988
Europe/Middle East/Africa:	(International Code) +	44	(0) 1256 848748

Send faxes for the Customer Support Department to:

North/South America:	(949) 725-2176
Asia/Pacific Rim:	(International Code) + 61 7 3839 0955
Europe/Middle East/Africa:	(International Code) + 44 (0) 1256 848777
Send e-mail for the Customer Support Department to:
Asia/Pacific Rim:	apachelp@quantum.com
Europe/Middle East/Africa:	eurohelp@quantum.com
Visit our web site:
www.quantum.com/support

xiv	LTO-2 Half-Height Tape Drive User’s Guide

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Quantum LTO-2 Send faxes for the Customer Support Department to, Send e-mail for the Customer Support Department to

Contents

72 Copyright Statement Contents Chapter Operation Mean Time to Replace Safety Compliance EMC ComplianceInjected Noise Reliability Chapter Troubleshooting Guide Figures Figures Viii Tables Tables Preface Audience Purpose Document Organization Tech Tip NotationalConventions Documents SCSI-2 SpecificationRelated Contacts Send e-mail for the Customer Support Department to Customer SupportSend faxes for the Customer Support Department to Visit our web site 1Introduction Features 2Installation and Quick Start Drive Quick Start Quick Start GuideInternal LTO-2 Half-Height Tape Desktop LTO-2 Unpacking and Inspection Internal Tape Drive Guidelines and Cautions Drive Installation Instructions Installing an Internal LTO-2 Half-Height Tape Drive Jumper Pins Scsi ID Scsi ID=8 Jumpers Open Shunted DefaultTerminator Power Within 5 degrees of horizontal MountingHorizontally or vertically see figure Internal LTO Half-Height Tape Drive Mounting Dimensions Rear View Internal LTO-2 Half-Height Tape Drive Serial Cable for Connecting aChecking the Scsi Termination Tape Libraries Pin Numbers Description Connecting a PowerInstalling the LTO Driver Cable Installing a Desktop LTO-2 Half-Height Tape Drive Cord Desktop LTO-2 Half-Height Tape Drive LTO-2 Half-Height Tape Drive User’s Guide 3Operation Understanding the Front Panel Display Generic Front Panel Display Blink Codes EOT Write-protecting a Using LTO CartridgesLoading a Cartridge Unloading a Cartridge Cartridge Maintenance Cartridge Care Drive Maintenance Retensioning the Tape Operation Drive Maintenance Operation Drive Maintenance 4Theory Track Layout Shows the layout of data on an LTO tape Data Integrity Recording MethodData Buffer C1 ECC Servo-tracking FaultsData Compression Tracking is re-established Data Compression Considerations Intelligent Data CompressionPage 5Specifications Physical Specifications Internal Scsi Drive Specification Without Bezel With Bezel Internal LTO-2 Half-Height Tape Drive Dimensions Idle Power Watts RMS Standby Power Typical Operating Power Power SpecificationsSpecification +12 VDC + 5VDC Drive Performance Specifications Specification LTO-2 Specification Value Specification Operational Non-operational Environmental Requirements At any frequency between 45 Hz and 20 MHz ReliabilityInjected Noise Specification Description Mean Time Between Failures Replace LTO Cartridge SpecificationsMean Time to Environmental Considerations Reliability Regulatory ComplianceCartridge Memory Country Regulatory Organization Compliant to EMC Compliance Country Regulatory Organization Compliant to Disposal of Electrical and Electronic Equipment 6UNIX Settings Configuring for the DEC/Compaq Unix Environment Word About Scsi Controllers Save the file. Then run the following command Parameters Types Finding CurrentTargets Controllers St.conf ConfiguringDevice File Smit Enter Smit at the Tape Drive menu by typing smit tape Set the Block size to This command produces output similar to Configuring for SCO Open ServerUsing the command Current tape drives can be found using the command Configuring the LTO-2 Half-Height Tape Drive with mkdev Configuring for Linux Finding Existing Scsi Controllers Devices You should see output similar to To find existing Scsi devices execute the commandYou may see output similar to Output of the command will be similar to the following Configuring for SGI IrixScsi controllers and devices use the command Hardware/Driver Configuring for HP-UXConfiguration Unix Settings Configuring for HP-UX 7Troubleshooting Guide Installation Best Practices Clicking on Computer Management Device Manager Troubleshooting Suggestions Troubleshooting Guide Troubleshooting Suggestions Windows Operating System Red Hat Linux Problems with Tape Drive and Cartridge Tape will not Load into Tape Drive Tape will not Eject from the Drive LTO-2 Half-Height Tape Drive User’s Guide Emergency Reset and Emergency Cartridge Eject Problems During Backup/Restore Operations Previously Written Data on the Tape will be Destroyed Tape is Write Protected Miscellaneous TapeAlert Messages If either of the following messages appears LTO-2 Half-Height Tape Drive User’s Guide Slow Backups LTO-2 Half-Height Tape Drive User’s Guide Index Index Scsi ID Tape drive