Troubleshooting

Message

Causes

Solutions

 

 

 

This tray is una-

Paper tray settings on the

Make the same settings on both ma-

vailable because

two machines do not

chines.

the sub-machine

match.

 

does not have the

 

 

same paper set-

 

 

ting(s).

 

 

 

 

 

No stamp data in

The stamp data on the sub-

Program the stamp again on the

the sub-machine.

machine has been deleted.

sub-machine.

 

 

 

Cannot print from

Sub-machine has stopped

Continue copying using the main

the sub-machine.

because of a power failure

machine.

Sub-machine will

or communication error.

 

be disconnected.

 

 

 

 

 

 

 

 

Display During Connect Copy

5

 

 

 

 

 

 

 

Problem

 

 

Causes

Solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

[

] is not dis-

The main power of the sub-

Turn the main power of the sub-ma-

 

 

machine is off.

chine on.

 

 

played.

 

 

 

 

 

 

 

 

 

 

 

 

 

Functions that cannot be

Cancel the functions selected on the

 

 

 

 

 

used with Connect Copy

main machine.

 

 

 

 

 

are selected on the main

 

 

 

 

 

 

machine (such as storing or

 

 

 

 

 

 

copying the first page of a

 

 

 

 

 

 

document in the Document

 

 

 

 

 

 

Server).

 

 

 

 

 

 

 

 

 

 

 

 

 

The main machine is in In-

Press the {Interrupt} key on the sub-

 

 

 

 

 

terrupt mode.

machine to exit Interrupt mode.

 

 

 

 

 

 

 

 

 

 

 

 

The Connect Copy Key

Select [On] for the Connect Copy

 

 

 

 

 

Display setting is Off.

Key Display setting.

 

 

 

 

 

 

 

 

 

 

 

 

The cable connecting the

Contact your service representative.

 

 

 

 

 

two machines is damaged.

 

 

 

 

 

 

 

 

 

 

 

 

 

The Lis lit.

Follow the instructions displayed.

 

 

 

 

 

 

 

 

 

[

] appears faded.

Functions that cannot be

Press the {Clear Modes} key to clear

 

 

used with Connect Copy

the settings.

 

 

 

 

 

 

 

 

 

 

have been set.

 

 

 

 

 

 

 

 

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