Ricoh Caplio RX operation manual Measure

About computer connection and software

Symptom 1 Cannot download images

Measure 1

Your computer may not recognize the camera correctly.

Follow the steps below.

•For Windows 98/98SE/Me

Step 1First, follow the steps below.

1.Load the Caplio CD-ROM into your computer.

2.Connect your camera via the USB cable to your computer.

3.Click the [Start] button on the Windows taskbar to display the [Start] menu.

4.On the [Start] menu, point to [Settings], and then click [Control Panel].

5.On the Control Panel displayed, double-click the [System] icon.

6.On the [System Properties] screen displayed, double-click the [Device Manager] tab.

7.On the [Device Manager] tab page displayed, click [+] on the left side of [Other Devices].

8.Check if there is [Caplio RX] below it. If there is, click [Caplio RX], and then click the [Delete] button at the bottom of the [Device Manager] tab. The entry [Caplio RX] is deleted.

9.Click [OK] to close the [System Properties] screen.

10.When the display returns to the Control Panel, double-click the [Add/Remove] icon.

11.On the [Add/Remove Applications Properties] screen displayed, select [Caplio Software], and then click the [Add/Remove] button. This uninstalls the Caplio Software.

12.Click [OK] to close the [Add/Remove Applications Properties] screen. 13.Click the [x] (Close) button to close the Control Panel.

14.Turn off your camera and computer.

15.Turn your computer back on and reinstall the software from the CD-ROM. *At this time, do not connect your camera.

16.Connect your camera via the USB cable to your computer. When the computer recognizes the camera, the [New Hardware] screen launches and your camera is registered by the com- puter.

Step 2If your computer still does not recognize the camera, follow the steps below.

1.Load the Caplio CD-ROM into your computer.

2.Connect your camera via the USB cable to your computer.

3.Click the [Start] button on the Windows taskbar to display the [Start] menu.

4.On the [Start] menu, point to [Settings], and then click [Control Panel].

5.On the Control Panel displayed, double-click the [System] icon.

6.On the [System Properties] screen displayed, double-click the [Device Manager] tab.

7.On the [Device Manager] tab page displayed, click the [+] on the left side of [Port COM/LPT] to open.

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