VRS Getting Started Guide

Technical Support

For assistance with VirtualReScan, contact the Kofax technical support staff, as shown below. Before contacting the technical support staff, please have the following information available:

Version of VRS you are using

Type of hardware you are using, including your PC and any peripherals such as scanners or printers

Type of hardware accelerator and software engine you are using

Operating system you are using

Description of how the problem occurred, including error message text

Headquarters

European Headquarters

Kofax Image Products

Kofax Image Products

16245 Laguna Canyon Road

Kranenberg 6

 

Irvine, CA 92618-3603

1731 Zellik, Brussels, Belgium

(949)

727-1733

(voice)

+32-2-481-6030

(Tel.)

(949)

727-3923

(fax)

+32-2-463-1706

(Fax)

http://www.kofax.com</A (Kofax Image Products home page) Internet http://www.kofax.com/support (Kofax Technical Support page)

mailto:info@kofax.com (e-mail)

Contact Ricoh at:

Ricoh Corporation

5 Dedrick Place

West Caldwell, NJ 07006

(800) RICOH38 (voice)

Internet http://www.ricoh-usa.com

Kofax Image Products

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Ricoh G413 operating instructions Technical Support, Headquarters European Headquarters