5. Troubleshooting

When Scanning Does not Start

If scanning does not start, check the following:

Item to check

Action

 

 

Is the power on?

Turn on the power.

Is the SCSI ID set properly?

If there are any other SCSI devices

 

connected, the host computer may not be

 

able to recognize the scanner if it has the

 

same SCSI ID as another device. Refer to

 

P.11, “Setting the SCSI ID,” and set a

 

unique SCSI ID for the scanner.

Are the DIP switches set properly?

The correct DIP switch settings depend on

 

whether this scanner is the last device in the

 

SCSI daisy chain. Refer to P.11,

 

“Connecting the SCSI Cable,” and set the

 

DIP switches properly.

 

 

Are the SCSI cables connected securey?

If any cables are disconnected, connect

 

them.

 

 

Are the indicators on or flashing?

The nature of an error can be determined

 

according to the pattern in which the four

 

indicators are on or flashing. Refer to P.28,

 

“Error Indicators and Solutions.”

 

 

Is the scanner driver selected properly?

For details on scanner driver setup, refer to

 

the manual or help information for your

 

scanner driver.

 

 

Are the software settings correct?

For details on software settings, refer to the

 

manual or help information for your

 

software.

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Ricoh IS450 operating instructions When Scanning Does not Start, Item to check Action