Message

Meaning

Suggested solutions

 

 

 

Invalid Server

The server address

Enter the correct server

Address

you have entered is

address.

 

invalid.

 

 

 

 

Line Busy

The receiving fax

Try again after a few

 

machine did not

minutes.

 

answer or the line is

 

 

already engaged.

 

 

 

 

[Line Error]

Your machine

Try again. If the problem

 

cannot connect with

persists, wait an hour or

 

the receiving fax

so for the line to clear

 

machine or has lost

and try again.

 

contact because of a

Or, turn the ECM mode

 

problem with the

 

on. See page 10.1.

 

phone line.

 

 

 

 

 

Low Heat Error

There is a problem

Unplug the power cord

Cycle Power

in the fuser unit.

and plug it back in. If the

 

 

problem persists, please

 

 

call for service.

 

 

 

LSU Motor Error

A problem has

Unplug the power cord

Cycle Power

occurred in the LSU

and plug it back inches. If

 

(Laser Scanning

the problem persists,

 

Unit).

please call for service.

 

 

 

LSU Hsync Error

A problem has

Unplug the power cord

Cycle Power

occurred in the LSU

and plug it back inches. If

 

(Laser Scanning

the problem persists,

 

Unit).

please call for service.

 

 

 

Main Motor

There is a problem

Open and then close the

Locked

in the main motor.

front cover.

 

 

 

Mail Exceeds

The mail size is

Divide your mail or

Server Support

larger than the

reduce the resolution.

supported size by

 

 

 

 

SMTP server.

 

 

 

 

Memory Full

The memory is full.

Delete unnecessary fax

 

 

jobs and retransmit after

 

 

more memory becomes

 

 

available. Alternatively,

 

 

split the transmission into

 

 

more than one operation.

 

 

 

MP Tray

There is no paper in

Load paper in the multi-

Paper Empty

the multi-purpose

purpose tray. See page

tray.

5.7.

 

 

 

 

Network Error

There is a problem

Contact your network

 

with the network.

administrator.

 

 

 

Message

Meaning

Suggested solutions

 

 

 

[No Answer]

The receiving fax

Try again. Make sure that

 

machine has not

the receiving machine is

 

answered after

operational.

 

several redial

 

 

attempts.

 

 

 

 

Not Assigned

The speed button or

Enter the number or

 

speed dial number

email address manually

 

you tried to use has

using the number keypad

 

no number or email

or store the number or

 

address assigned to

address.

 

it.

 

 

 

 

[No Paper]

The paper in the tray

Load paper in the tray.

Add Paper

has run out.

See page 5.5.

 

 

 

One Page is

Single page data

Reduce the resolution

Too Large

exceeds the

and try again.

configured mail size.

 

 

 

 

 

 

Open Heat Error

There is a problem

Unplug the power cord

Cycle Power

in the fuser unit.

and plug it back in. If the

 

 

problem persists, please

 

 

call for service.

 

 

 

Operation Not

You are in the Add

Check the display to see

Assigned

Page/Cancel Job

if there are any

 

operation, but there

scheduled jobs.

 

are no jobs stored.

 

 

 

 

Over Heat Error

There is a problem

Unplug the power cord

Cycle Power

in the fuser unit.

and plug it back in. If the

 

 

problem persists, please

 

 

call for service.

 

 

 

Paper Jam 0

Paper has jammed

Clear the jam. See page

Open/Close Door

in the feeding area

14.2 and page 14.3.

 

of the tray.

 

 

 

 

Paper Jam 1

Paper has jammed

Clear the jam. See page

Open/Close Door

in the fuser area.

14.3.

 

 

 

Paper Jam 2

Paper has jammed

Clear the jam. See page

Check Inside

in the paper exit

14.4.

 

area.

 

 

 

 

Power Failure

Power has turned off

The job which you were

 

then on and the

trying to do before the

 

machine’s memory

power failure must be

 

has not been back

completely re-done.

 

up.

 

 

 

 

14.8 <Troubleshooting>