Other Printing Problems | Ricoh SP 3500N, SP 3510DN specs

	Other Printing Problems

Other Printing Problems

Status	Possible Causes, Descriptions, and Solutions

Toner smears appear on the	• The paper setting may not be correct. For example, although
print side of the page.	you are using thick paper, the setting for thick paper may not
	be set.
	Check the printer driver's paper settings.
	See the printer driver Help.
	• Confirm that the paper is not curled or bent. Envelopes can be
	curled easily. Flatten paper before loading.
	See p.53 "Paper and Other Media".

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Ricoh SP 3500N, SP 3510DN manual Other Printing Problems

Contents

Hardware Guide Page Table of Contents 103 100106 107 121 119124 126 Introduction This manual uses the following symbols How to Read This ManualSymbols 120 Model-Specific InformationPage Positions of Warning and Caution labels Power Switch Symbols Manuals for This Printer List of Option This section explains how to use Html format manuals Reading the Html Manuals That You Install on the ComputerOperating Instructions Reading the Html Manuals on the CD-ROMs Click the title of the manual you want to read Open the Html manuals that you installedPage Exterior Front View Guide to the Printer Exterior Rear View Interior Control Panel Control Panel Guide to the Printer Where to Put the Printer Installing the Printer Installing the Printer and Options Installing the Printer Unpacking Installing the Printer Do not touch the ID chip on the side of the print cartridge CMC015 Make sure the levers are pulled up Pull out the tape, and then remove the protective materials Remove the protective material attached inside the printer CMC020 Carefully push tray 1 straight into the printer Carefully pull tray 1, and then pull out with both handsRemove the protective material attached inside the tray Pull out and raise the stop fence Turning the Power On Plug in the power cable Selecting the Display Language Turn the power switch to OnPress the Menu key Menu Language Test Printing List/Test Print Config. Configuration page will be printedLanguage English Press the Menu key to return to the initial screen Attaching Paper Feed Unit Installing Option Check the package contains Paper Feed Unit CMC033 Connect the Ethernet cable to the Ethernet port This chapter explains how to connect network and USB cablesNetwork Connection Reading the LED Lamps USB Connection Connecting the Printer Dhcp Active Ethernet Configuration Specifying an IP Address for IPv4 No Dhcp IPv4 Config IP Address Host Interface Network SettingMenu Host Interface Press the or key to display DHCP, and then press the OK key Receiving an IP Address for IPv4 Automatically Dhcp Active Address will be detected by the printer Specifying an IP Address for IPv6 No Dhcp Press the or key to display On, and then press the OK key Press the or key to display IPv6, and then press the OK keyIPv6 Press the or key to display Off, and then press the OK key Receiving an IP Address for IPv6 Automatically Dhcp IPv6 Config Manual AddressManual Address Prefix Length Prefix Length 0 128 Press the or key to select On, and then press the OK key 100Mbps Auto Select Setting the Ethernet SpeedRouter/HUB Printer 10Mbps Network Setting Ethernet Speed 13.8 to 43.0 lb 80 g/m2, 20 lb Thick Paper Plain Paper Paper and Other Medias Supported by This Printer OHP 13.8 to 43.0 lb Thick Paper Plain Paper Paper and Other Medias Supported by This Printer Loading Paper Paper RecommendationsStoring Paper Types of Paper and Other Media A4, Legal 81/2 × 14 , Letter 81/2 × Specifications of Paper Types M2 26.6 to 28.0 lb 28.0 lbApproximately half that of plain paper Folio 81/4 × 13 , or 16K 195 × 267 mm Thick Paper 1, or Thick Paper Paper, Thick Paper 1, or Thick Paper Paper or Thick Paper Supported paper tray Bypass tray Paper thicker than 160 g/m2 cannot be printed ontoPrint cartridges photo conductor unit It is recommended to place one sheet at a time Down. Doing so may cause a malfunctionThem to stick together and result in a misfeed One by one Fan envelopes, and then align their edges before loading Paper Not Supported by This Printer Print area Feed direction Approx .2 mm 0.17 inches Paper Storage PrecautionsPrint Area CMC044 Pull out tray 1 carefully with both hands Loading PaperLoading Paper in Tray Place the tray on a flat surface Load the new paper stack print side down CMC052 Remove the tray 1 rear cover by pushing its center Loading paper longer than A4 Lock the extender in the extended position CMC060 CMC061 Setting a paper size using the control panel Paper Size Tray 1 Ppr Size Menu Paper InputPaper Input Paper Size Tray 1 Ppr Size Custom Size Paper Size Tray 1 Ppr Size This example, Tray 1 is selectedCustom Size mm Custom Size Horiz mm Custom Size Vert mm Specifying a paper type for Tray 1 and Tray Paper Input Paper Type Loading Paper in the Bypass TrayPaper Type Tray Tray Plain Paper Open the bypass tray Specifying standard size paper for the bypass tray Adjust the side guides to the paper width Paper Size Bypass Ppr Size Specifying custom size paper for the bypass tray Bypass Ppr Size Custom Size Specifying a paper type for the bypass tray Bypass Tray Plain Paper Following example explains the loading procedure for trayPaper Type Bypass Tray Pull out tray 2 carefully with both hands CMC068 Carefully push tray 2 straight into the printer Following explains how to load envelopes into Bypass TrayLoading Envelopes in Bypass Tray Open the bypass tray Open the rear cover Adjust the side guides to the envelope width Close the rear cover Lower the green levers on both sides Paper and Other Media Replacing the Print Cartridge This chapter explains how to replace consumables Store print cartridge in a cool dark place CMC096 Replacing Consumables CMC097 CMC083 This chapter explains how to clean the printer Cleaning the Printer Cleaning the Friction Pad and the Paper Feed Roller 101 Wipe the friction pad with a damp cloth Cleaning the Printer Please wait Error & Status Messages on the Control PanelPanel Printing Misfeed Tray Then try the operation againMisfd BypssTray Unit Representative Tray Printing Press the Job Reset key to Cancel printing Roller Representative Reset TrayPaper type setting Cartridge Error on the control panel Panel Indicator Printer Does Not Print Windows 109 Mac OS 110 Other Printing Problems Paper in the paper tray. Make sure there are no gaps Paper, or between the paper guide both sidePaper is either too thick or too thin Paper is bent or wrinkled. Use paper that have no bents or Press the or key, and then select On Then press the OK keyPrints to complete 113 Only add paper when there is none left in the tray Status Possible Causes, Descriptions, and SolutionsPaper tray. Make sure there are no gaps Paper is static. Use paper that has been stored properly Images are printed diagonally Right position Match the paper size. See p.67 Loading PaperTo the pages Match the paper size See p.67 Loading Paper Horizontal lines appear on If the Data In indicator on the control panel is flashing, Time until printing starts. To disable Energy Saver modeJust wait until it resumes System, and then press the OK key Clean If the Alert indicator on the control panel lights upCheck the paper settings of this printer Check the paper settings of the printer driver Comes away from the paper, or Additional Troubleshooting 120 This chapter explains how to remove misfed paper When Paper is Jammed 122 Lifting the guide plate, remove the jammed paper carefully When Misfd BypssTray Appears 125 When Misfd Dupl Unit Appears 127 Remove the jammed paper carefully Push the blue lever Pull tray 1 out completely with both handsPushing the blue lever lowers the duplex transport unit If there is jammed paper, carefully remove it CMC106 Lifting the guide plate, remove the jammed paper carefully Preparing the Printer For a Long Period of Inactivity Turn off the power switch Pull out the plug from the socketIf the Printer is Not Going to Be Used for a Long Time Close the front cover with both hands carefully Lower the levers with thumb fingers 133 Pull up the levers with thumb fingers Moving and Transporting the Printer Moving over a Short Distance If you have removed Tray 2, reinstall itMoving over a Long Distance Be sure to check the following points If Tray 2 is installed, remove it Disposal Print Cartridge Consumables Main Unit Specifications Printer only tray DimensionsNot extended 140 Specifications Fonts Options Trademarks Appendix Guide to the printer Connecting the printer 146 Remove misfed paper 147 148 Page EN GB EN US M117-8504