120 | Ricoh SP 3510DN, SP 3500N specification

8. Troubleshooting

120

Image 122

Ricoh SP 3510DN, SP 3500N manual 120

Contents

Hardware Guide Page Table of Contents 106 100103 107 124 119121 126 Introduction This manual uses the following symbols How to Read This ManualSymbols Model-Specific Information 120Page Positions of Warning and Caution labels Power Switch Symbols Manuals for This Printer List of Option Operating Instructions Reading the Html Manuals That You Install on the ComputerThis section explains how to use Html format manuals Reading the Html Manuals on the CD-ROMs Open the Html manuals that you installed Click the title of the manual you want to readPage Guide to the Printer Exterior Front View Exterior Rear View Interior Control Panel Control Panel Guide to the Printer Installing the Printer Where to Put the Printer Installing the Printer and Options Installing the Printer Unpacking Installing the Printer Do not touch the ID chip on the side of the print cartridge CMC015 Pull out the tape, and then remove the protective materials Make sure the levers are pulled up Remove the protective material attached inside the printer CMC020 Carefully push tray 1 straight into the printer Carefully pull tray 1, and then pull out with both handsRemove the protective material attached inside the tray Turning the Power On Pull out and raise the stop fence Plug in the power cable Press the Menu key Turn the power switch to OnSelecting the Display Language Menu Language Language English List/Test Print Config. Configuration page will be printedTest Printing Press the Menu key to return to the initial screen Installing Option Attaching Paper Feed Unit Check the package contains Paper Feed Unit CMC033 Connect the Ethernet cable to the Ethernet port This chapter explains how to connect network and USB cablesNetwork Connection Reading the LED Lamps USB Connection Connecting the Printer Ethernet Configuration Dhcp Active Specifying an IP Address for IPv4 No Dhcp Menu Host Interface Host Interface Network SettingIPv4 Config IP Address Press the or key to display DHCP, and then press the OK key Receiving an IP Address for IPv4 Automatically Dhcp Specifying an IP Address for IPv6 No Dhcp Active Address will be detected by the printer IPv6 Press the or key to display IPv6, and then press the OK keyPress the or key to display On, and then press the OK key Press the or key to display Off, and then press the OK key Manual Address Prefix Length IPv6 Config Manual AddressReceiving an IP Address for IPv6 Automatically Dhcp Prefix Length 0 128 Press the or key to select On, and then press the OK key 100Mbps Auto Select Setting the Ethernet SpeedRouter/HUB Printer 10Mbps Network Setting Ethernet Speed Paper and Other Medias Supported by This Printer 13.8 to 43.0 lb 80 g/m2, 20 lb Thick Paper Plain Paper 13.8 to 43.0 lb Thick Paper Plain Paper OHP Paper and Other Medias Supported by This Printer Storing Paper Paper RecommendationsLoading Paper Types of Paper and Other Media Specifications of Paper Types A4, Legal 81/2 × 14 , Letter 81/2 × Approximately half that of plain paper 28.0 lbM2 26.6 to 28.0 lb Folio 81/4 × 13 , or 16K 195 × 267 mm Paper, Thick Paper 1, or Thick Paper Thick Paper 1, or Thick Paper Paper or Thick Paper Supported paper tray Bypass tray Paper thicker than 160 g/m2 cannot be printed ontoPrint cartridges photo conductor unit Them to stick together and result in a misfeed Down. Doing so may cause a malfunctionIt is recommended to place one sheet at a time One by one Fan envelopes, and then align their edges before loading Paper Not Supported by This Printer Print area Feed direction Approx .2 mm 0.17 inches Paper Storage PrecautionsPrint Area CMC044 Pull out tray 1 carefully with both hands Loading PaperLoading Paper in Tray Place the tray on a flat surface Load the new paper stack print side down CMC052 Loading paper longer than A4 Remove the tray 1 rear cover by pushing its center Lock the extender in the extended position CMC060 CMC061 Setting a paper size using the control panel Paper Size Tray 1 Ppr Size Menu Paper InputPaper Input Paper Size Custom Size mm Paper Size Tray 1 Ppr Size This example, Tray 1 is selectedTray 1 Ppr Size Custom Size Custom Size Horiz mm Specifying a paper type for Tray 1 and Tray Custom Size Vert mm Paper Type Tray Loading Paper in the Bypass TrayPaper Input Paper Type Tray Plain Paper Open the bypass tray Adjust the side guides to the paper width Specifying standard size paper for the bypass tray Specifying custom size paper for the bypass tray Paper Size Bypass Ppr Size Bypass Ppr Size Custom Size Specifying a paper type for the bypass tray Bypass Tray Plain Paper Following example explains the loading procedure for trayPaper Type Bypass Tray Pull out tray 2 carefully with both hands CMC068 Carefully push tray 2 straight into the printer Following explains how to load envelopes into Bypass TrayLoading Envelopes in Bypass Tray Open the bypass tray Adjust the side guides to the envelope width Open the rear cover Lower the green levers on both sides Close the rear cover Paper and Other Media This chapter explains how to replace consumables Replacing the Print Cartridge Store print cartridge in a cool dark place CMC096 Replacing Consumables CMC097 CMC083 Cleaning the Printer This chapter explains how to clean the printer Cleaning the Friction Pad and the Paper Feed Roller Wipe the friction pad with a damp cloth 101 Cleaning the Printer Please wait Error & Status Messages on the Control PanelPanel Misfd BypssTray Then try the operation againPrinting Misfeed Tray Unit Representative Paper type setting Roller Representative Reset TrayTray Printing Press the Job Reset key to Cancel printing Cartridge Panel Indicator Error on the control panel Printer Does Not Print Windows Mac OS 109 110 Other Printing Problems Paper is either too thick or too thin Paper, or between the paper guide both sidePaper in the paper tray. Make sure there are no gaps Paper is bent or wrinkled. Use paper that have no bents or Prints to complete Then press the OK keyPress the or key, and then select On 113 Paper tray. Make sure there are no gaps Status Possible Causes, Descriptions, and SolutionsOnly add paper when there is none left in the tray Paper is static. Use paper that has been stored properly To the pages Match the paper size See p.67 Loading Paper Right position Match the paper size. See p.67 Loading PaperImages are printed diagonally Horizontal lines appear on Just wait until it resumes Time until printing starts. To disable Energy Saver modeIf the Data In indicator on the control panel is flashing, System, and then press the OK key Check the paper settings of this printer If the Alert indicator on the control panel lights upClean Check the paper settings of the printer driver Comes away from the paper, or Additional Troubleshooting 120 When Paper is Jammed This chapter explains how to remove misfed paper 122 Lifting the guide plate, remove the jammed paper carefully When Misfd BypssTray Appears 125 When Misfd Dupl Unit Appears Remove the jammed paper carefully 127 Pushing the blue lever lowers the duplex transport unit Pull tray 1 out completely with both handsPush the blue lever If there is jammed paper, carefully remove it CMC106 Lifting the guide plate, remove the jammed paper carefully Preparing the Printer For a Long Period of Inactivity Turn off the power switch Pull out the plug from the socketIf the Printer is Not Going to Be Used for a Long Time Lower the levers with thumb fingers Close the front cover with both hands carefully Pull up the levers with thumb fingers 133 Moving and Transporting the Printer Moving over a Long Distance If you have removed Tray 2, reinstall itMoving over a Short Distance Be sure to check the following points If Tray 2 is installed, remove it Disposal Consumables Print Cartridge Specifications Main Unit Not extended DimensionsPrinter only tray 140 Specifications Options Fonts Trademarks Appendix Connecting the printer Guide to the printer Remove misfed paper 146 147 148 Page EN GB EN US M117-8504