Printer Does Not Print

 

Printer Does Not Print

 

 

Possible Cause

Solutions

 

 

Is the power on?

Confirm that the cable is securely plugged into the power outlet and the

 

printer.

 

Turn on the power.

 

 

Does the Alert indicator

If so, check the error message on the control panel and take the required

stay red?

action.

 

 

Is paper loaded?

Load paper into the paper tray or the bypass tray.

 

See p.67 "Loading Paper".

 

 

Can you print a

If you cannot print a configuration page, it probably indicates a printer

configuration page?

malfunction. Contact your sales or service representative.

 

For details about printing the configuration page using control panel,

 

see p.35 "Test Printing".

 

 

Is the interface cable

Connect the interface cable securely. If it has a fastener, fasten it

connected securely to the

securely as well.

printer and the computer?

 

 

 

Are you using the correct

The type of interface cable you should use depends on the computer you

interface cable?

use. Be sure to use the correct one.

 

If the cable is damaged or worn, replace it with a new one.

 

See p.139 "Specifications".

 

 

Is the Data In indicator

If not blinking or lit, the data is not being sent to the printer.

blinking or lit after starting

If the printer is connected to the computer using the interface

the print job?

cable

 

 

Check the port connection setting is correct. For details about

 

checking the port connection, see p.108 "When the Printer is

 

Directly Connected to a Computer via USB Cable".

 

Network Connection

 

Contact your network administrator.

 

 

If printing still does not start, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.

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Ricoh SP 3500N, SP 3510DN manual Printer Does Not Print