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Ricoh SP 3500N, SP 3510DN manual Removing Misfed Paper, When Paper is Jammed

Models: SP 3510DN SP 3500N

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9. Removing Misfed Paper

9. Removing Misfed Paper

This chapter explains how to remove misfed paper.

When Paper is Jammed

If a paper jam occurs, the Alert indicator on the control panel flashes and one of the following messages appears on the control panel:

"Internal Misfeed"

"Misfeed: Tray 1"

"Misfeed: Tray 2"

"Misfd: BypssTray"

"Misfd: Stnd Tray"

"Misfd: Dupl Unit"

Open the front cover, and check the following locations for the paper jam.

•The inside of this machine becomes very hot. Do not touch parts labelled "" (indicating a hot surface).

•Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns.

•Misfed paper may be covered in toner. Be careful not to get toner on your hands or clothes.

•Toner on prints made after removing misfed paper may be loose (inadequately fused). Make a few test prints until smudges no longer appear.

•Do not forcefully remove misfed paper, it will tear. Torn pieces remaining inside the printer will cause further misfeeds and possibly damage the printer.

•Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any pages that did not print out.

When "Internal Misfeed", "Misfeed: Tray 1", "Misfeed: Tray 2", or "Misfd: Stnd Tray" Appears

"Internal Misfeed", "Misfeed: Tray 1", "Misfeed: Tray 2", or "Misfd: Stnd Tray" appears when a paper jam has occurred in the fusing unit, tray 1, or tray 2.

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Ricoh SP 3500N, SP 3510DN manual Removing Misfed Paper, When Paper is Jammed

Contents

Operating Instructions Hardware GuidePage 1. Guide to the Printer TABLE OF CONTENTS2. Installing the Printer and Options 3. Connecting the Printer5. Paper and Other Media 4. Configuration7. Cleaning the Printer 8. Troubleshooting10. Appendix 9. Removing Misfed PaperIntroduction Symbols How to Read This ManualCMC003 Model-Specific InformationPage Positions of WARNING and CAUTION labels Type 1 Model Power Switch SymbolsPOWER ON POWER OFFManuals for This Printer A Web browser must be installed in order to view the html manualsMedia differ according to manual Referred to as List of Optionp.139 Specifications Option ListReading the HTML Manuals That You Install on the Computer Operating InstructionsReading the HTML Manuals on the CD-ROMs The system requirements for installing the manuals are as follows Page Exterior Front View 1. Guide to the PrinterExterior Rear View CMC009 Interior1. Print Cartridge InteriorPress to move the cursor in each direction, step by step Control Panel1. Display Displays current printer status and error message 2. Scroll Keys4. OK key 1. Guide to the Printer 2. Installing the Printer and Options Installing the PrinterWhere to Put the Printer Space Required for Installation Environments to Avoid Unpacking Do not incinerate toner new or used or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame Lower the printer slowly and carefully to prevent trapping your hands CMC015 Installing the Printer3. Remove the protective materials attached on the printers exterior Wait until step 4 before removing the adhesive tape on the rear coverAfter printing envelopes, make sure the levers are pulled up Shake the print cartridge from side to side five or six times CMC022 2. Installing the Printer and OptionsCMC020 CMC02114. Carefully push tray 1 straight into the printer Installing the Printer12. Carefully pull tray 1, and then pull out with both hands 13. Remove the protective material attached inside the trayTurning the Power On 2. Insert the plug of the power cord into the wall socket securely Make sure the power cable is plugged securely into the wall outletTurn the power switch off when plugging and unplugging the power plug 1. Plug in the power cableSelecting the Display Language Test Printing Attaching Paper Feed Unit Installing OptionCMC030 Installing Option1. Check the package contains Paper Feed Unit 3. Remove the adhesive tape from the optional paper feed unitWhen moving the printer, remove the optional paper feed unit Network Connection 3. Connecting the PrinterCMF062 Reading the LED Lamps1. Yellow flashes when 100BASE-TX/RX or 10BASE-TX/RX is being used 3. Connecting the PrinterUSB Connection USB Connection3. Connecting the Printer Ethernet Configuration 4. ConfigurationAddress 1 XXXX XXXX XXXX XXXX XXXX XXXX Specifying an IP Address for IPv4 No DHCPIf the DHCP setting is enabled, the IPv6 address obtained IP Ad. DHCP XXXX XXXX XXXX XXXX XXXX XXXXMenu Host Interface Receiving an IP Address for IPv4 Automatically DHCP Specifying an IP Address for IPv6 No DHCP Menu Host Interface Receiving an IP Address for IPv6 Automatically DHCP Menu Host Interface The use of this feature is recommended. To use it, select Auto Select Setting the Ethernet SpeedHost Interface Network Setting Network Setting Ethernet SpeedMenu Host Interface Paper and Other Medias Supported by This Printer 5. Paper and Other Media5. Paper and Other Media 5.51 to 14.02 inches in lengthPaper and Other Medias Supported by This Printer Storing Paper Setting the paper typePaper Recommendations Loading PaperSpecifications of Paper Types Thick Paper Recycled Paper Description Paper Recommendations Description Fan envelopes, and then align their edges before loading Paper Not Supported by This Printer Paper Storage Precautions Print AreaCMC043 5. Paper and Other Media Envelope1. Print area 2. Feed direction 3. Approx. 4.2 mm 0.17 inches 4. Approx. 4.2 mm 0.17 inchesLoading Paper in Tray Loading PaperCMC048 Place the tray on a flat surfaceCMC046 CMC047CMC051 4. Load the new paper stack print side downCMC049 CMC050To avoid paper jams, make sure the tray is securely inserted Loading paper longer than A4 1. Remove the tray 1 rear cover by pushing its center2. Pull out tray 1 carefully with both hands 4. Lock the extender in the extended position CMC060 7. Load the new paper stack print side downLoading Paper CMC047Page 9. Carefully push Tray 1 straight into the printer Setting a paper size using the control panelSpecifying custom size paper for Tray Paper sizes between 100 - 216 mm 3.94 - 8.50 inch in width and 148 - 356 mm 5.83 - 14.02 inch in length can be loaded in the tray Specifying a paper type for Tray 1 and Tray Loading Paper in the Bypass Tray CMC005 1. Open the bypass tray5. Paper and Other Media CMC073Specifying standard size paper for the bypass tray Specifying custom size paper for the bypass tray When loading custom size or special paper, specify the paper size using the control panel or printer driver Specifying a paper type for the bypass tray Paper Input Paper Type The following example explains the loading procedure for trayLoading Paper in Tray Menu Paper Input1. Pull out tray 2 carefully with both hands CMC070 4. Load the new paper stack print side downCMC068 CMC0696. Carefully push tray 2 straight into the printer Loading Envelopes in Bypass TrayCheck there is no air in the envelopes before loading CMC077 3. Adjust the side guides to the envelope width4. Open the rear cover CMC076CMC080 5. Lower the green levers on both sides6. Close the rear cover CMC0795. Paper and Other Media Replacing the Print Cartridge 6. Replacing Consumables6. Replacing Consumables Store print cartridge in a cool dark place1. If paper is loaded in the bypass tray, remove the paper and close the bypass tray Do not shake the removed print cartridge. Doing so can cause remaining toner to leak Even distribution of toner within the bottle improves print quality CMC083 Cautions to Take When Cleaning 7. Cleaning the PrinterCleaning the Friction Pad and the Paper Feed Roller 1. Turn off the power3. Pull out tray 1 carefully with both hands 4. Wipe the friction pad with a damp cloth If jams or multi-sheet feeds occur after cleaning the friction pad, contact your sales or service representative Error & Status Messages on the Control Panel 8. TroubleshootingReduce the size of the data, and 8. TroubleshootingError & Status Messages on the Control Panel The paper size setting in the trayThe printer cannot be used normally. Check the Panel IndicatorCheck the port connection setting is correct. For details about Printer Does Not PrintFor details about printing the configuration page using control panel Are you using the correctWindows When the Printer is Directly Connected to a Computer via USB CableMac OS 8. Troubleshooting Confirm that the paper is not curled or bent. Envelopes can be Other Printing ProblemsThe paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may notStatus Status Status Make sure that the settings made on the printer driver match the Adjust the front end paper guide and both side paper guides toPress the or key and select Energy Saver 2, and for the printer to process, so simply wait when printing suchIf you are using paper smaller than the paper size selected in the The data is so large or complex that it takes time to process ithave become dirtied. Print several sheets until they come out temperature or humidity occurs, use this printer only after it hasThe setting of the paper may not be correct. For example, although The backs of printed sheets arecomes away from the paper, or If a supply was recently replaced or an option attached in Additional Troubleshootingnotification was set using Web Image When no date information is included8. Troubleshooting 9. Removing Misfed Paper When Paper is JammedPage 7. Lifting the guide plate, remove the jammed paper carefully When Misfd BypssTray Appears 5. Lifting the guide plate, remove the jammed paper carefully 1. Open the rear cover When Misfd Dupl Unit AppearsCMC090 When Paper is Jammed2. Remove the jammed paper carefully 3. Close the rear cover9. Removing Misfed Paper 5. Pull tray 1 out completely with both hands6. Push the blue lever 7. If there is jammed paper, carefully remove it8. With the duplex transport unit still lowered, carefully slide tray 1 back in until it stops CMC097 12. Lifting the guide plate, remove the jammed paper carefully9. Removing Misfed Paper CMC08810. Appendix If the Printer is Not Going to Be Used for a Long TimePreparing the Printer For a Long Period of Inactivity Using the Printer Again after it has been Inactive for a Long Period 4. Lower the levers with thumb fingers5. Close the front cover with both hands carefully 4. Close the front cover with both hands carefully 1. Plug in the power cable5. Turn the power switch to On 3. Pull up the levers with thumb fingersMoving and Transporting the Printer Do not remove the print cartridge when moving the printer Moving over a Short DistanceMoving over a Long Distance Do not remove the print cartridge when moving the printer10. Appendix 2. If Tray 2 is installed, remove itThe interface cable is unplugged from the printer All paper trays are emptyDisposal DisposalPrint Cartridge ConsumablesMain Unit Specifications1 If tray 2 is installed, the height increases by 89 mm 3.5 inches Less than 20 seconds 23 C, 71.6 FWidth Weight Type 11.4 kg 25.2 lb Type 12.4 kg 27.4 lb Noise Emission *1 Options Paper Feed Unit TK108010. Appendix Trademarks Microsoft Windows Server 2003 Enterprise Edition INDEX Remove misfed paper MEMO EN GB EN US M117-8504 MEMOPage EN GB EN US M117-8504