Ricoh SP 3500N, SP 3510DN manual Additional Troubleshooting, notification was set using Web Image

	Additional Troubleshooting
Additional Troubleshooting
Problems	Solutions
Strange noise is heard.	If a supply was recently replaced or an option attached in
	the area the strange noise is coming from, check the supply
	or option is properly attached. If the strange noise persists,
	contact your sales or service representative.
No e-mail is received when an Alert	• Confirm the setting using Web Image Monitor.
occurs, and after resolving an Alert.	Confirm that [Auto E-mail Notification] setting is
	specified.
	• When the power is turned off before the e-mail is
	transmitted, the e-mail will not be received.
	• Check the e-mail address set for the destination. If the
	email was sent but not received, it is possible the
	destination was incorrect. Also check error mail
	information from the e-mail server.
No e-mail notification is received even	After changing the setting, turn the main unit's power off and
though advance auto e-mail	then back on again.
notification was set using Web Image
Monitor or the control panel.
When no date information is included	Make the setting for obtaining time information from the
in sent e-mail, the mail server has a	SMTP server. For details, see “Printer Status Notification by
malfunction.	E-Mail”, Software Guide.

•If the printer is still not operating satisfactorily, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.

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