VX-40d/-50d/-60d/-80d Error Codes | Runco VX-60d, VX-50d, VX-80d

Maintenance and Troubleshooting

Table 5-1. Troubleshooting Chart (continued)

Symptom		Possible Cause(s)		Solution

AutoScope lens motor does	•	The motor is not plugged	• Ensure that the motor is
not work.		in or the AC outlet is not		plugged in and that the AC
		active.		outlet is active.
	• The motor is not		•	Check the trigger
		connected to a trigger		connection between the
		output on the DHD		lens motor and DHD
		Controller.		Controller (Figure 3-13).
	•	Incorrect trigger	•	Correct the trigger
		assignment.		assignment (refer to
				Configure Lens Motor
				Trigger (CineWide with
				AutoScope) on page 39).

If the status code display on the back of the projector shows one of the following values,		Error Codes
you have encountered a likely system error requiring the attention of a qualified service
technician. Acknowledge and clear the error by pressing EXIT twice on the rear-panel
keypad. Try resetting the projector by powering it off, allowing it to cool and powering it on
again. Refer to Table 5-2and contact your dealer if the problem persists.
The specific code number identifies the source of the error detected, and is particularly
useful in cases where the projector is far away. For example, the code “27” means the
lamp could not be turned on.
Table 5-2. VX-40d/-50d/-60d/-80d Error Codes

Code	Description

	General

12	Software bug. Contact dealer or Runco Technical Support.

13	CRC error in flash ROM. Download new software.

14	Engineering-only programming is complete. Contact Runco, replace TIPM.

15	Attempting to download code without being in boot mode.

16	Invalid interrupt. Power off/on. If it persists, contact dealer or Runco Technical
	Support.

17	User forced system to stay in boot mode.

18	Jumper for programming boot not installed.

Note: To clear a system error, press the EXIT key (on the projector’s rear-panel keypad) twice. If
necessary, reset the projector by powering it off, allowing it to cool and powering it on again.
Contact your Runco dealer or Runco technical support if the error persists.

Runco VX-40d/-50d/-60d/-80d Owner’s Operating Manual

79

Image 91

Runco VX-60d, VX-50d, VX-80d manual VX-40d/-50d/-60d/-80d Error Codes, Code Description General

Contents

VX-40d / VX-50d VX-60d / VX-80d Page For Projectors, Video Processors and Controllers TWO Year Limited Warranty Effective Warranty Date Runco INTERNATIONAL, INC Safety Precautions Table of Contents Install Projector Stand CineWide with AutoScope, Floor-Mount Serial Communications Maintenance and TroubleshootingSpecifications Operation Table of Contents List of Figures Xii About This Manual Degrade performance or cause a malfunction Using This ManualCertain features Significance. They also provide supplemental information Description, Features and Benefits Runco Optional Accessories VX-40d/-50d/-60d/-80d Top/Rear/Front View VX-40d/-50d/-60d/ -80d at a Glance VX-40d/-50d/-60d/ -80d Input Panel Rear Foot Stationary Power Input 100 to 240 VAC Input 2 DVI RS232RS232 OUT Not used RS422 Not used Gpio Not used Input 3 Video / Input 4 S-Video VX-40d/-50d/-60d/-80d has its own internal menu system VX-40d/-50d/-60d/ -80d Rear-Panel KeypadFocus Zoom Exit Menu Navigation ButtonsInput 1 BNC Help DHD Controller Front Panel DHD Controller Front Panel Outputs DHD Controller Rear Panel Video 1 / S-VIDEO HD1 / HD2 Analog BNC connectorsComponent Video RCA connectors Inputs 3. DVI 1 / DVI 2 Digital DHD Controller Remote Control Video On / OFFCursor Buttons For more information about aspect ratios, refer to Table 4X3 Standard 43 Memory Preset Buttons ISF NT NightAspect Ratio Selection Buttons ANA Anamorphic Controls and Functions Installation Step Procedure For Details, Refer to Quick SetupInstallation Overview Installation specialist Ambient Light Installation ConsiderationsProjector Installation Options Installation Type Minimum Maximum VX-40d/-50d Lens Options and Throw RatiosThrow Ratio Throw Distance Range Lens Option Note Throw Dist Lens Option Note Throw Dist Screen Width Minimum Maximum VX-60d/-80d Lens Options and Throw Ratios Position Vertical and Horizontal Screen center are aligned with each other Horizontal Lens Shift Folded Optics Lens Assembly Front View Installing the Projection Lens AutoScope or Base Plate Installing the Optional CineWide Lens MountFixed CineWide Are both fully assembled AutoScope stand used for floor-mounted projector Ceiling Mounting Adjusting the ProjectionMounting VX-40d/-50d/-60d/ -80d Floor Mounting Connecting the DHD Controller to VX-40d/-50d/-60d/-80d Connector Panel Access Connecting Source 10. Digital DTV RGB or Component Video Connections Digital DTV RGB or Component Video Connections See Figure 11. Analog RGB Connections Analog Computer RGB Connections See Figure 12. Composite, S-Video and Component Video Connections Composite/S-Video/Component Video Connections See Figure Trigger Outputs to Connecting 12-VoltRS-232 Controller Connection Input voltage to the AutoScope lens motor must be between Connecting to AC Power You must enter a passcode to access the Service menu Turning on the PowerSelecting the Input Source Focus Zoom Vertical and Horizontal Lens Shift Adjusting the Picture Orientation Primary Lens Adjustments With AutoScope or Base Installing and Adjusting the CineWide Anamorphic LensAssembly to Lens Motor Carriage Plate CineWide Horizontal Position X Adjustment Too Low Correct position Too High Geometry Wrong Position Correct Position Calibrating Projector Inputs Main TheaterMaster Remote 1. Power Button Control Functions Channel Setup Are disabledNavigating the Projector Menus 17. Copying a Channel You cannot use Auto Setup with a locked channel. Copy Auto Setup Native aspect ratio is with the primary lens only. With an 18. Resize Presets No Resizing Installation Values shown represent where the approximate center Adjust Pixel Tracking before Pixel PhaseRecommended see below Experienced technicians use the Input Levels submenu Input Levels are not applicable to DVI InputOn an internal grayscale test pattern Uncheck this item before exiting this menu There must be at least two consecutive white pixels present Originally expected may no longer be possible Working With the Lamp Intensity value is not the actual lumen output, but rather a More easily maintained as the lamp ages Installation Operation Using the On-Screen Menus Aspect Ratio ISF PresetsService Input Source HD Pass Thru 1 HD Pass Thru Main MenuInput Source Aspect Ratio Remote Aspect Ratio Control Description Key Aspect Ratio Settings Picture Brightness Contrast Color Tint Sharpness Picture Typical Pluge Pattern for Adjusting Brightness Gray Yellow Cyan Green Magenta Red Blue Gray Yellow Cyan Green Magenta Red Blue Input Position ResolutionInput Position Left/Right Up/Down Width Height Overscan Serial Number Hardware Firmware 0002.003A Date Mar 15 ISF PresetsISF Presets ISF Night ISF Day Custom Save Factory Default Information Calibration You must enter a passcode to access the Calibration menu Operation Input Names Restore Composite Video Component SD Service Tip HD/RGB 1 and HD/RGB 2 Color Space Select Auto, RGB or YUV ADC Bandwidth Auto YPbPr Input ResolutionAuto Operation Removing the Lamp Door Lamp and Filter Replacement Removing the Lamp Lamp is accurate Recording the Serial Number of a New Lamp Removing the Primary Lens Lens Replacement Troubleshooting Chart Troubleshooting TipsSymptom Possible Causes Solution Power down the projector Error Codes VX-40d/-50d/-60d/-80d Error CodesCode Description General Code Description Lamp Failures Power and Cooling Built-In Keypad Code Description Tipm Image ProcessorPanel Driver and Formatter Code Description Miscellaneous Command RS-232 Connection and Port ConfigurationSerial Command Syntax Serial Commands VIRTUAL235 YES Aspect Ratio Commands Image Preset Commands Output Shift Commands Value Description Min/max Stored? Input Position Commands Bkgnd Serial Communications VX-40d/-50d/-60d/-80d Specifications VX-40d/-50d/-60d/ -80d Specifications VX-50d/-80d Home Theater Calibration SpecificationsIndustry-Standard Specifications Power Requirements VX-40d/-60d Specifications are subject to change without notice DimensionsWeight without lens Limited Warranty DHD Controller Specifications DHD Controller Specifications VX-40d/-50d/-60d/-80d Dimensions VX-40d/-50d/-60d/ -80d Dimensions Specifications Page Runco CL-810 Owner’s Operating Manual