Samsung CLX-3160 manual Printing problems

Condition	Suggested solutions
Transparencies	Use only transparencies specifically designed for
stick together in	laser printers. Remove each transparency as it
the paper exit.	exits from the machine.
Envelopes skew	Ensure that the paper guides are against both
or fail to feed
	sides of the envelopes.
correctly.

Printing problems

Condition	Possible cause	Suggested solutions
		Check the power cord
	The machine is not	connections. Check the
	receiving power.	power switch and the power
		source.
	The machine is not	Select Samsung CLX-3160
	selected as the	Series as your default
	default printer.	printer in your Windows.

Check the machine for the following:

•The front cover is not closed. Close the cover.

•Paper is jammed. Clear the paper jam. See 14.2.

•No paper is loaded. Load paper. See 5.6.

•The toner cartridge is not installed. Install the toner

cartridge.

If a system error occurs, contact your service representative.

The	The connection cable
machine	between the	Disconnect the printer cable
does not	computer and the	and reconnect it.
print.	machine is not
	connected properly.
	The connection cable	If possible, attach the cable
		to another computer that is
	between the
		working properly and print a
	computer and the
		job. You can also try using a
	machine is defective.
		different printer cable.
		Check the Windows printer
		setting to make sure that the
	The port setting is	print job is sent to the correct
		port. If the computer has
	incorrect.
		more than one port, make
		sure that the machine is
		attached to the correct one.
	The machine may be	Check the printer properties
	configured	to ensure that all of the print
	incorrectly.	settings are correct.

Condition	Possible cause	Suggested solutions
	The printer driver	Repair the printer software.
	may be incorrectly
		See the Software Section.
	installed.
The		Check the display message
	The machine is	on the control panel to see if
machine	malfunctioning.	the machine is indicating a
does not		system error.
print.
	The document size is
(continued)
	so big that the hard	Get more hard disk space
	disk space of the
		and print the document
	computer is not
		again.
	enough to access the
	print job.
The		For many software
machine		applications, the paper
selects print	The paper source	source selection is found
materials	selection in the	under the Paper tab within
from the	printer properties	the printer properties. Select
wrong	may be incorrect.	the correct paper source.
paper		See the printer driver help
source.		screen.
	The job may be very	Reduce the complexity of the
		page or try adjusting the print
	complex.
		quality settings.
		From the Start menu,
A print job		choose Settings and then
		Printers. Right-click the
is extremely
	If you are using	Samsung CLX-3160 Series
slow.
	Windows 9x/Me, the	machine icon, choose
	Spool Setting may be	Properties, click the Details
	set incorrectly.	tab, and then choose the
		Spool Settings button.
		Select the desired spool
		setting.
	The page orientation	Change the page orientation
	setting may be	in your application. See the
	incorrect.	printer driver help screen.
		Ensure that the paper size in
Half the		the printer driver settings
		matches the paper in the
page is	The paper size and
		tray.
blank.
	the paper size
		Or, ensure that the paper
	settings do not
		size in the printer driver
	match.
		settings matches the paper
		selection in the software
		application settings you use.

14.9 <Troubleshooting>